Home
Jobs
Companies
Resume
Outpace Consulting Services logo

HR Helpdesk : Bangalore : Max 8.5 LPA : Apply Now

1 - 6 years

3 - 8 Lacs

Bengaluru

Posted:3 months ago| Platform: Naukri logo

Apply

Skills Required

Firstsource International Voice International BPO HR Helpdesk Voice Process CTS HR Operations Service Now Inbound Voice IBM Tech Mahindra Concentrix WNS Cognizant Genpact Accenture Helpdesk Management DXC Voice Support HR Processes Sutherland IGT Amazon Voice Deloitte Avaya

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi, We are hiring for ITES Company for HR Helpdesk Role. Job description: Minimum 1 year experience in International voice process is Mandatory NO domestic voice process experience US voice process experience - Preferred Experience in International HR Helpdesk - Preferred Good understanding of various HR Systems/ applications and case management tools like ServiceNow, Remedy (preferred) Understanding of Service level agreements Understanding of the Telephony tools e.g. Avaya Handle Tier HR helpdesk queries in line with the set procedures and knowledge base. Provide HR Helpdesk support to the Employees, Line Managers, Vendors and 3rd parties Ensure call details are logged in the ticketing tool with proper notes Ensure data privacy processes is followed with upmost focus Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures Qualifications: Graduate in any discipline Basic computer knowledge required (MS- Office Applications) Proven ability to adapt to new tools by applying logical approach Work experience as per the job grade. Typing speed of 30 wpm with 100% accuracy Skills: Excellent written and verbal communication skills Excellent probing, problem-solving and decision making skills. Logical and efficient, with keen attention to detail. Strong customer service orientation. Effective Troubleshooting skills. Learning agility Aptitude to venture in to unknown territories. Good researching skills To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : HR Helpdesk Bangalore (Job Code # 169)

More Jobs at Outpace Consulting Services

Customer Service Associate : Voice Support : Grads/UG : Apply Now

Chennai

Experience: Not specified

|

INR 2 - 4 Lacs

Sr Associate : International Voice : Grads : Apply Now

Chennai

Experience: Not specified

|

INR 2 - 4 Lacs

BPO : International Voice : Chennai : Grads : 5 Days Work : Apply Now

Chennai

Experience: Not specified

|

INR 2 - 4 Lacs

Customer Focus : Voice Process : Chennai : Grads : UG : Apply

Chennai

1 - 5 yrs
|

INR 2 - 4 Lacs

HR Intern : Recruitments : Females : Freshers : Apply Now

Allahabad

Experience: Not specified

|

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Firstsource Interview Now

My Connections Outpace Consulting Services

Download Chrome Extension (See your connection in the Outpace Consulting Services )

chrome image
Download Now
Outpace Consulting Services
Outpace Consulting Services
www.outpaceconsulting.com

Consulting

Tech City

50-100 Employees

1425 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    COO

RecommendedJobs for You

Outpace Consulting Services logo

HR Helpdesk : Bangalore : Max 8.5 LPA : Apply Now

Outpace Consulting Services

Bengaluru