HR Assistant & CRM Assistant

Job Summary

We are looking for a detail-oriented and proactive HR Assistant & CRM Assistant to support daily HR operations and manage customer data through the CRM system. The ideal candidate should be organized, tech-savvy, and capable of handling both employee-related and customer-related administrative tasks effectively.

This role is a combination of Human Resource support duties and Customer Relationship Management (CRM) responsibilities.

Key ResponsibilitiesHR Assistant Duties

• Assist in recruitment and selection processes, including job postings, screening resumes, and coordinating interviews.
• Maintain and update employee records (personal, attendance, leave, salary details).
• Assist in onboarding and offboarding activities.
• Support payroll preparation by compiling attendance, leave, and overtime data.
• Assist in preparing HR documents such as offer letters, appointment letters, and experience letters.
• Manage employee leave records and ensure policy compliance.
• Provide administrative support to the HR Manager.
• Handle basic employee queries related to HR policies, attendance, and benefits.
• Ensure all HR data is kept confidential and organized.

CRM Assistant Duties

• Maintain and update customer details in the CRM system accurately.
• Track customer interactions, follow-ups, and feedback.
• Generate reports from the CRM system (sales reports, customer status, follow-up reports).
• Assist the sales and service teams with customer data, reminders, and communications.
• Ensure data accuracy and consistency in the CRM.
• Handle basic customer queries and forward them to the relevant department when required.
• Support customer retention and satisfaction initiatives.Required Skills & Qualifications
• Bachelor’s degree in HR, Business Administration, or a related field (preferred).
• 1–3 years of experience in HR support or CRM administration.
• Basic knowledge of HR functions (recruitment, payroll support, attendance, leave management).
• Experience using CRM software and MS Office (Excel, Word, Email).
• Good communication and interpersonal skills.
• Strong organizational and time management abilities.
• Attention to detail and ability to manage multiple tasks.
• Ability to maintain confidentiality and professionalism.

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹15,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Work Location: In person