Housekeeping Executive

Key Responsibilities1. Guest Room Operations

• Supervise the cleaning and preparation of guest rooms as per hotel SOPs.
• Ensure rooms are cleaned to brand standards before check-in.
• Conduct detailed room inspections (occupied, vacant, arrival, departure rooms).
• Coordinate with Front Office for room status updates and rush requests.

2. Public Area & Back-of-House Supervision

• Oversee cleaning of lobbies, corridors, meeting spaces, washrooms, and service areas.
• Conduct random quality checks in public areas to maintain cleanliness and ambiance.

3. Staff Supervision & Training

• Assign duties to room attendants, public area attendants, and housekeeping staff.
• Train staff on cleaning techniques, chemical handling, guest interaction, and SOPs.
• Monitor grooming, punctuality, and staff discipline.
• Provide on-the-job guidance and performance feedback.

4. Guest Interaction & Service

• Respond to guest requests, complaints, and special housekeeping needs promptly.
• Coordinate delivery of extra amenities (linen, toiletries, baby cot, etc.).
• Ensure VIP rooms are prepared according to hotel standards.

5. Inventory & Linen Management

• Monitor consumption of cleaning chemicals, supplies, amenities, and guest-room items.
• Oversee linen usage, discard process, and stock rotation.
• Maintain accurate inventory records and raise purchase requests when needed.

6. Safety, Hygiene & Compliance

• Ensure staff follow safety and sanitation procedures including PPE usage.
• Enforce chemical safety protocols and cleaning-equipment care.
• Support the execution of deep cleaning schedules and periodic maintenance.

7. Coordination & Administration

• Maintain housekeeping control sheets, room status reports, and daily logs.
• Report maintenance issues to Engineering and ensure timely resolution.
• Assist in planning for high-occupancy days, events, and seasonal demands.
• Support monthly audits and quality checks.

Skills & Competencies

• Strong leadership and team supervision
• Excellent communication and guest service skills
• Knowledge of hotel cleaning standards and chemicals
• Ability to handle pressure during high occupancy
• Eye for detail and quality
• Basic computer and PMS knowledge (Opera/Fidelio preferred)

Qualification & Experience

• Diploma/Degree in Hospitality Management preferred
• 2–4 years of hotel housekeeping experience with supervisory exposure
• Background in luxury or boutique hotels is an added advantage

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid time off
• Provident Fund

Work Location: In person