Housekeeping Executive

Key Responsibilities:

Operational Management

• Oversee daily housekeeping operations including guest rooms, public areas, and back-of-house spaces.
• Ensure rooms are cleaned and maintained according to hotel standards.
• Monitor and maintain inventory of cleaning supplies, linen, and guest amenities.
• Implement and monitor housekeeping systems and procedures.

Staff Supervision & Training

• Recruit, train, and supervise housekeeping staff.
• Assign duties and schedules based on occupancy forecasts.
• Conduct daily briefings and performance evaluations.
• Organize on-the-job training and assess its effectiveness.

Guest Service & Coordination

• Respond promptly to guest requests and complaints.
• Coordinate with Front Office, Maintenance, and Laundry departments for smooth operations.
• Maintain a lost-and-found system and ensure proper documentation.

Administrative Duties

• Prepare housekeeping budgets and control expenses.
• Approve supply requisitions and manage vendor relationships.
• Maintain records such as time logs, inventory reports, and inspection checklists.

Quality Assurance

• Conduct regular inspections of rooms and public areas.
• Ensure compliance with hygiene and safety standards.
• Plan and supervise pest control and deep cleaning schedules.

Qualifications:

• Diploma or Degree in Hotel Management.
• Minimum 5 - 8 years of experience in housekeeping, with at least 2 years in a supervisory role.
• Strong leadership, organizational, and communication skills.

Preferred Skills:

• Familiarity with eco-friendly and sustainable housekeeping practices.
• Ability to handle emergencies and resolve conflicts effectively.