The Housekeeping Associate is responsible for maintaining cleanliness, hygiene, and aesthetic standards in guest rooms, public areas, and resort premises. The role plays a key part in delivering a clean and welcoming environment for guests, ensuring their comfort and satisfaction.

Key Responsibilities:

Room Cleaning & Maintenance:

Clean and service guest rooms as per resort standards.
Change bed linens, replenish amenities, and clean bathrooms thoroughly.
Report any room maintenance issues or damages to the supervisor immediately.

Public Area Upkeep:

Maintain cleanliness of lobbies, corridors, restrooms, banquet halls, and poolside areas.
Dust, mop, vacuum, and sanitize as needed to keep public areas guest-ready.
Assist in event setups and ensure banquet/event areas are tidy before and after functions.

Guest Service Support:

Respond promptly to guest requests such as additional towels, laundry pickup, or room supplies.
Maintain a polite and professional demeanor when interacting with guests.
Ensure Do Not Disturb and Privacy signs are respected.

Linen & Supplies Handling:

Collect and transport dirty linen to the laundry and retrieve clean linen.
Refill cleaning trolleys with necessary supplies daily.
Handle housekeeping tools and chemicals with care and safety.

Safety & Hygiene:

Follow personal hygiene and grooming standards as per resort policies.
Use proper safety gear while handling chemicals and cleaning equipment.
Ensure waste is segregated and disposed of properly.

Qualifications & Skills:

Diploma/Degree in Hotel Management or Housekeeping operations.
Housekeeping experience preferred (freshers can apply).
Physically fit and willing to perform manual tasks.
Basic understanding of housekeeping tasks and guest etiquette.
Punctual, reliable, and able to follow instructions.
Knowledge of Hindi, Telugu, or English is an advantage.

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