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2 - 7 years
4 - 5 Lacs
Pune
Work from Office
We like to lead from the front. So, we re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You ll champion our one team approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions A little taste of your day-to-day: Every day is different at IHG, but you ll mostly be: Leading the way - managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your team deliver authentic, memorable experiences Developing your team s skills to drive results that positively impact on hotel performance Having authentic conversations with guests to resolve issues, queries or concerns Being first point of contact for any critical emergency situations What We need from you: Minimum Diploma or equivalent, some college preferred 2 years front desk/guest service leader experience Must be fluent in spoken and written English Other languages may be preferred Basic mathematics skills Excellent communication, problem solving, reasoning and motivational skills Long periods of standing in the front desk areas and occasional lifting of heavy items Working knowledge of hotel property management systems like Opera beneficial Willingness to work evenings and weekends What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. We like to lead from the front. So, we re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You ll champion our one team approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions A little taste of your day-to-day: Every day is different at IHG, but you ll mostly be: Leading the way - managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your team deliver authentic, memorable experiences Developing your team s skills to drive results that positively impact on hotel performance Having authentic conversations with guests to resolve issues, queries or concerns Being first point of contact for any critical emergency situations What We need from you: Minimum Diploma or equivalent, some college preferred 2 years front desk/guest service leader experience Must be fluent in spoken and written English Other languages may be preferred Basic mathematics skills Excellent communication, problem solving, reasoning and motivational skills Long periods of standing in the front desk areas and occasional lifting of heavy items Working knowledge of hotel property management systems like Opera beneficial Willingness to work evenings and weekends What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.
Posted 2 months ago
2 - 7 years
4 - 5 Lacs
Chennai
Work from Office
We like to lead from the front. So, we re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You ll champion our one team approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions A little taste of your day-to-day: Every day is different at IHG, but you ll mostly be: Leading the way - managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your team deliver authentic, memorable experiences Developing your team s skills to drive results that positively impact on hotel performance Having authentic conversations with guests to resolve issues, queries or concerns Being first point of contact for any critical emergency situations What We need from you: Minimum Diploma or equivalent, some college preferred 2 years front desk/guest service leader experience Must be fluent in spoken and written English Other languages may be preferred Basic mathematics skills Excellent communication, problem solving, reasoning and motivational skills Long periods of standing in the front desk areas and occasional lifting of heavy items Working knowledge of hotel property management systems like Opera beneficial Willingness to work evenings and weekends What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. We like to lead from the front. So, we re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You ll champion our one team approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions A little taste of your day-to-day: Every day is different at IHG, but you ll mostly be: Leading the way - managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your team deliver authentic, memorable experiences Developing your team s skills to drive results that positively impact on hotel performance Having authentic conversations with guests to resolve issues, queries or concerns Being first point of contact for any critical emergency situations What We need from you: Minimum Diploma or equivalent, some college preferred 2 years front desk/guest service leader experience Must be fluent in spoken and written English Other languages may be preferred Basic mathematics skills Excellent communication, problem solving, reasoning and motivational skills Long periods of standing in the front desk areas and occasional lifting of heavy items Working knowledge of hotel property management systems like Opera beneficial Willingness to work evenings and weekends What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.
Posted 2 months ago
1 - 3 years
3 - 3 Lacs
Gurugram
Work from Office
Responsibilities: * Manage guest house opns & staff * Ensure cleanliness & maintenance standards * Oversee social media marketing campaigns * Coordinate hotel projects & events * Develop online marketing strategies * Talk to Corporates for Sales
Posted 2 months ago
4 - 9 years
3 - 3 Lacs
Bhilai
Work from Office
Oversee daily hotel operations Manage staff, training, scheduling & leave Coordinate banquet & event operations Handle guest accommodation Supervise all departments including front office, housekeeping & F&B Build business by attracting new clients
Posted 2 months ago
8 - 10 years
4 - 7 Lacs
Bengaluru
Work from Office
Full job description Responsible to oversee Restaurant operations across multiple locations in & outside Bangalore, ensuring efficiency, profitability, and high standards of customer service. Set and achieve sales targets, develop strategies for growth, and implement policies to enhance performance and productivity. Excellent interpersonal and communication skills to interact with staff, customers, and higher management Manage the daily restaurant & kitchen operations of multiple stores or locations Maintain high standards of customer service and address any customer complaints or concerns effectively. Capable to recruit, train, and mentor managers and staffs, build a high-performing team across all locations. Manage budgets and expenses, ensuring financial targets are met while optimizing operational efficiency. Report to GM or senior management on performance metrics, operational goals, and strategic initiatives. Willingness to travel frequently within the assigned region to oversee operations and support teams. Contact Hr Department 7829619903
Posted 2 months ago
3 - 6 years
2 - 5 Lacs
Noida
Work from Office
Manage U.S.-based hotel ops remotely from Noida. Enforce SOPs for front desk, HK & services. Use CloudPMS & tools to boost efficiency, guest experience & revenue. Required Candidate profile BHM or equivalent with 3+ yrs in ops/front office/revenue. Fluent English, hands-on with PMS, OTA, POS. Strong in data, remote training, service flow & upselling.
Posted 2 months ago
2 - 7 years
4 - 6 Lacs
Gurugram
Work from Office
"NTT DATA- Hiring for Front Desk resources with Mandate Hospitality Background and 360-Degree experience with OPERA PMS- Looking for Immediate Joiners " Job Description: Task assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, and reviewing job contributions Provide information and analysis to organizational strategic plans and reviews. Prepare performance reports by collecting, analyzing, and summarizing data and trends. Planning and implementing strategies and operations; improving systems and processes; managing staff. Determine operational strategies by conducting needs assessments, performance reviews Responsible for developing, analyzing, evaluating, delivering and interpreting our Center's key metrics. This includes presenting the metrics in an understandable and useable format to share with our Center and the Leadership teams. Requirement- Any Graduates with Front Office experience and strong working exposure on Opera PMS tool (be it v5 or Cloud) from Hospitliaty background. Good comm skills should be fluent in both written and spoken English. Should be flexible with working in 24*7 environment. Ability to multi-task will be expected to handle calls, emails, chats & tickets all in a days work Proven ability to work under minimal supervision and be able to achieve all given targets Should be focussed on helping customers with the right solution and should be able to find solutions independently, post training completion Should be familiar with Office 365/ Zoom/ Teams etc. will be expected to set-up and manage multi-stakeholder conference calls to help address incidents & issues Should be a good team player who is able to work across teams and time zones with a focus on issue resolution.
Posted 2 months ago
5 - 6 years
3 - 3 Lacs
Hyderabad
Work from Office
Who can handle day to day Front Office Operations and has a good knowledge on IDS software. Good exposure in Handling Guest Grievances
Posted 2 months ago
5 - 10 years
3 - 4 Lacs
Chennai
Work from Office
Role & responsibilities Complete Responsibility of the hotel Preferred candidate profile Previous experience in standard hotel
Posted 2 months ago
2 - 7 years
3 - 6 Lacs
Visakhapatnam
Work from Office
Roles and Responsibilities To be able to handle Front Office Administration. Desired Candidate Profile Perks and Benefits Performance based incentives Perks and benefits Performance based incentive
Posted 2 months ago
5 - 8 years
4 - 6 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Role & responsibilities Oversee all front-of-house and back-of-house operations to ensure smooth daily functioning. Maintain high standards of food quality, presentation, hygiene, and guest service. Collaborate with chefs to ensure authenticity and consistency in Indian cuisine offerings. Manage staff scheduling, recruitment, training, and performance evaluations. Drive restaurant revenue through strategic upselling, customer engagement, and local marketing initiatives. Monitor inventory, stock levels, and coordinate with procurement for kitchen and restaurant supplies. Ensure adherence to all health, safety, and sanitation regulations. Resolve customer complaints promptly and effectively to ensure satisfaction and loyalty. Analyze P&L reports, control costs, and implement cost-effective practices. Coordinate events, theme nights, or festivals centered around Indian cuisine to boost engagement and footfall. Preferred candidate profile Minimum 5 to7 years of experience in restaurant management, preferably with a focus on Indian cuisine. Degree/Diploma in Hotel Management or related field. In-depth knowledge of various Indian regional cuisines and cultural dining practices. Strong leadership, communication, and interpersonal skills. Ability to work under pressure and manage a diverse team. Proficient in restaurant POS systems and MS Office.
Posted 2 months ago
- 5 years
4 - 8 Lacs
Pune
Work from Office
Exceptional English to work with US clients. - Analyze revenue data & trends - Maximize revenue through strategic planning - Manage revenue budgets & forecasts *Prior experience working at Hilton, Marriott, or IHG is a plus
Posted 2 months ago
- 5 years
4 - 8 Lacs
Pune
Work from Office
- Analyze revenue data & trends - Maximize revenue through strategic planning - Manage revenue budgets & forecasts *Prior experience working at Hilton, Marriott, or IHG is a plus *Exceptional English communication skills to work with US clients
Posted 2 months ago
1 - 4 years
2 - 3 Lacs
Bengaluru
Work from Office
Job Summary: The F&B Executive is responsible for managing and coordinating food and beverage outlets within the mall premises. This includes ensuring smooth food court operations, liaising with F&B tenants, maintaining hygiene and safety standards, and enhancing the overall customer dining experience. Key Responsibilities: Oversee day-to-day operations of the food court and dining zones. Coordinate with F&B tenants to ensure compliance with mall standards and guidelines. Monitor cleanliness, food safety, and hygiene across all F&B outlets. Ensure adherence to legal and statutory requirements related to FSSAI, fire safety, and waste disposal. Support marketing teams with F&B promotions, food festivals, and events. Address customer feedback, complaints, and escalate issues when needed. Track footfall and sales performance of F&B tenants; generate regular reports. Facilitate new F&B store onboarding, store openings, and fit-out coordination. Conduct periodic audits and inspections of F&B areas. Support lease and license agreement processes by providing F&B insights. Key Requirements: Bachelors degree/diploma in Hospitality Management or related field. 2–4 years of experience in F&B operations, preferably in a mall, retail, or large format setup. Excellent communication, coordination, and problem-solving skills. Strong understanding of hygiene, safety, and retail food service norms. Proficiency in MS Office and reporting tools. Flexibility to work weekends, holidays, and in shifts.
Posted 2 months ago
1 - 5 years
1 - 3 Lacs
Chennai, Coimbatore
Work from Office
Role & responsibilities Handling end to end Hotel Operation Customer Service Guest Relationship Property Management Staff Management Preferred candidate profile Perks and benefits
Posted 3 months ago
13 - 20 years
35 - 60 Lacs
Mumbai
Work from Office
Capability to manage various internal and external stakeholders at an adequate level. Having experience in F&B /QSR/Hospitality industry. Well versed with industry standards and should have critical thinking skills
Posted 3 months ago
12 - 16 years
6 Lacs
Mount Abu
Work from Office
Guest Relations Check-in/Check-out Reservation Management Staff Supervision Front Desk Operations Concierge Services Room Allocation Shift Scheduling Complaint Resolution Daily Reports Qualification : - Graduation Completed Or else master will be preferred ( IHM, BSC.) Mobile Number to Receive Response : - +91 7849821929
Posted 3 months ago
0 - 1 years
0 Lacs
Kolkata
Work from Office
Build upon your classroom studies through our Hotel Internship Program opportunities You will learn first-hand about a hotels operations Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began You will get immersed in Marriotts culture and business and find your true calling in the travel industry Our internships are typically available in many different areas of the hotel By gaining hands-on experience in the exciting world of hotel management, you ll be better prepared to pursue opportunities post graduation Here s to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student
Posted 3 months ago
2 - 7 years
1 - 4 Lacs
Bengaluru
Work from Office
F2F Interview schedule for Bangalore location Preferred candidate profile 1+ yrs of Experience Male/Female BHM, IHM, DHM/Degree Perks and benefits 1 to 4 LPA CTC (15 to 30K Take home) Note: Mandatory should attend the F2F Interview Contact: shobhabvots@gmail.com 7406374449
Posted 3 months ago
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