Hotel Management Trainee

0 - 4 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

A Hotel Management Trainee job description entails providing hands-on experience in various hotel departments, assisting management with daily operations, and developing skills for future management roles. As a trainee, you will participate in structured training programs to understand hotel operations, management, and guest service. You will be involved in daily tasks across different departments such as front office, housekeeping, and food and beverage. Interacting with guests, addressing their concerns, and ensuring their satisfaction will be a crucial aspect of the role. Collaboration with other employees, cross-functional teams, and management is essential to achieve operational goals. Additionally, you will be required to identify and address operational issues, make decisions under guidance, and contribute to process improvement. Assisting with performance evaluations, data analysis, reporting, administrative tasks, data entry, and policy implementation are also part of the responsibilities. Maintaining accurate records, preparing daily reports, and recording meeting minutes are tasks that you will handle regularly. Key Responsibilities and Duties: - Participate in structured training programs to learn about hotel operations, management, and guest service. - Assist with daily tasks in various hotel departments like front desk, housekeeping, food and beverage. - Interact with guests, address their concerns, and ensure their satisfaction. - Work collaboratively with other employees, cross-functional teams, and management to achieve operational goals. - Identify and address operational issues, make sound decisions under guidance, and contribute to process improvement. - Assist with performance evaluations, data analysis, and reporting. - Handle administrative tasks, data entry, and other support functions as needed. - Help implement new policies and procedures under the guidance of management. - Prepare daily reports, record meeting minutes, and maintain accurate records. Skills and Attributes: - Strong customer service skills and a genuine desire to help guests. - Excellent verbal and written communication skills. - Ability to identify and resolve issues effectively. - Strong organizational skills and attention to detail. - Excellent time management skills and the ability to prioritize tasks. - Willingness to learn and adapt to changing situations. - A positive and enthusiastic attitude. - Proficiency in MS Office and other relevant software. - Ability to analyze data and identify areas for improvement. Job Types: Full-time, Permanent, Fresher, Internship Contract length: 8 months Benefits: - Food provided - Health insurance - Provident Fund Schedule: Day shift Performance bonus Work Location: In person,

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