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3.0 - 4.0 years
1 - 3 Lacs
rajkot, gujarat
On-site
Overview: AARYARAJ CLUB & RESORTS LLP is looking for a Hotel/Resort Front Desk Agent to be our customers' initial point of contact and handle all aspects of their Stay. The responsibilities of a Hotel front desk agent include registering guests, maintaining reservations, and offering information about rooms, pricing, and facilities. Bottom Line, you will assist create a comfortable and memorable stay for our guest. Key Responsibilities: · Perform all check-in and check-out tasks · Manage online and phone reservations · Collect necessary information & documents as prescribed by the relevant authorities. · Welcome guests upon their arrival and assign rooms · Provide information about our hotel, available rooms, rates and amenities · Respond to client complaints in a timely and professional manner · Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs · Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests/conferences/Day Picnic etc. · Upsell additional facilities and services, when appropriate · Maintain updated records of bookings and payments · Understanding of how travel planning websites operates i.e. MMT/Goibibo etc. Education: · Bachelor's degree in Business Administration, Hospitality Management, or a related field. Experience: · Minimum of 3-4 years of experience preferably in the hospitality industry. Skills: · Work experience as a Hotel Front Desk Agent, Receptionist or similar role. · Experience with hotel reservations software (Innkey) · Customer service attitude · Excellent communication and organizational skills. · Passion for the hospitality industry and delivering exceptional guest Salary & Benefits · 15,000.00 to 25,000.00 Per Month Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person
Posted 3 weeks ago
2.0 - 4.0 years
3 - 3 Lacs
kolkata, west bengal
On-site
Criteria Proven experience in sales strategies and business development Achieve given sales target. Excellent communication and negotiation skills Proficiency in customer relationship management (CRM) software Ability to work both independently and as part of a team. Strong organizational and time management skills. Understanding of the hospitality industry is a plus. Bachelor's degree in Business, Marketing, or a related field 2-4 Years of hotel sales experience Extensive touring is involved, Pan India Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Education: Bachelor's (Preferred) Experience: Hotel Sales and Marketing: 2 years (Preferred) Language: English (Preferred) Work Location: In person
Posted 3 weeks ago
1.0 years
0 Lacs
chennai, tamil nadu
On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Primary Responsibilities Operation Carry out planned and unplanned maintenance programs for the various systems such as (not limited to) the following: Air-conditioning & electrical, refrigeration, FLS equipment, building maintenance including furniture & fixtures, painting, parts renewal & repairs, kitchen and laundry equipment, low voltage (LV), guest rooms, F&B outlets, function/banquet areas, front/back of the house, plumbing & drainage Communicate with engineering management and team leader with regards to possible improvements to increase efficiency Co-ordinate and inform engineering management and team leader of any disruptions to service of any kind Always implement safe work practices, efficient methods, proper preventative maintenance and repair Develop skills through training and hands on experience Comply with hotel and department policies and procedures at all times Other Responsibilities Be fully conversant with hotel fire & life safety/emergency procedures Comply with hotel and department policies and procedures at all times Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Qualifications Diploma/ Graduation Trade Certificate or a minimum of 1 year of relevant hands on experience in area of expertise or a degree holder who is a fresher Good reading and oral proficiency in English language Additional Information Experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus
Posted 3 weeks ago
0 years
1 - 0 Lacs
noida, uttar pradesh
On-site
Posted 3 weeks ago
4.0 years
1 - 3 Lacs
rajkot, gujarat
On-site
Overview: A young, dynamic sales and marketing executive with at least 4-5 years of experience in the Hotel and Resort industry is sought for by AAARYARAJ CLUB & RESORTS LLP in order to increase revenue through the sale and marketing of event reservations, wedding reservations, and resort packages. The person would be responsible for generating sales leads and maximizing sales prospects in order to meet or exceed the financial objectives. Key Responsibilities: · Engage in active prospecting and lead generation via a range of platforms, such as social media, emails, phone calls, and networking events. · Find and seize sales opportunities for corporate events, group reservations, Wedding Events, Resort packages, and exclusive promos. · Regular follow up with prospective customers and pursue leads to turn them into sales. · Establish and preserve solid bonds with both current and prospective customers. · Recognize the wants and demands of your clients and adjust your sales pitches accordingly. · Conduct tours of the resort facilities for prospective customers and provide detailed information about available options. · Communicate effectively with internal teams to ensure seamless execution of sales initiatives and client bookings. · Participate in sales meetings, training sessions, and workshops to enhance skills and knowledge. Education: · Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field. Experience: · Minimum of 4-5 years of experience in sales, preferably in the hospitality or tourism industry. Skills: · Proven track record of achieving sales targets and driving revenue growth. · Excellent communication and negotiation skills. · Strong networking abilities and relationship-building skills. · Ability to work independently and as part of a team in a fast-paced environment. · Passion for the hospitality industry and delivering exceptional guest Salary & Benefits · 15,000.00 to 25,000.00 Per Month Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Language: English (Preferred) Work Location: In person Speak with the employer +91 9023524380
Posted 3 weeks ago
0 years
0 - 1 Lacs
chandigarh, chandigarh
On-site
For our Kapsons Store cleaning purpose Job Type: Permanent Pay: ₹8,086.00 - ₹13,500.00 per month Benefits: Health insurance Shift availability: Day Shift (Preferred) Work Location: In person
Posted 3 weeks ago
0 years
2 - 2 Lacs
vileparle west, mumbai, maharashtra
On-site
1. Building the channel partner network in different micro-markets for effective lead generation 2. Generating tenant leads through the channel partner network 3. Ensuring support to marketing team for gathering requisite video & images of projects and apartment 4. Ensuring support to marketing team in various marketing related activities like listing verification etc 5. CRM updating of apartment inventory details 6. Tenant site-visits and giving orientation of apartment & project to the tenants 7. Co-ordination with site & head office teams for various site related activities & support 8. Vendor co-ordination & support at site level 9. Coordination of various activities for ensuring smooth tenant move-in Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Work Location: In person
Posted 3 weeks ago
0 years
0 Lacs
madurai, tamil nadu
Remote
Additional Information Job Number 25138154 Job Category Engineering & Facilities Location Courtyard by Marriott Madurai, No 168 Alagarkoil Road, Madurai, Tamil Nadu, India, 625002 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Driver’s License At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Posted 3 weeks ago
4.0 years
1 - 2 Lacs
mp nagar, bhopal, madhya pradesh
On-site
As a Commis, you are also expected to comply with the conditions of the food hygiene policies. Assist management in hiring, training, scheduling, evaluating, counseling, motivating, and coaching employees serve as a role model. Accepting store deliveries is also part of the Commis Chef duties. Coordinate and participate with other sections of requirements, cleanliness, wastage, and cost control. Control food stock and food costs in his section/kitchen. Cook food and prepare top-quality menu items promptly. Communicate assistance needed during busy periods. Commis Chef are also required to ensure that all stocks are well maintained. Commis also ensure that mise en place for food preparation is completed in your section. Ensure the quality of the food items. Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes, and preparation techniques Ensure and prepare mise-en-place for banquets and restaurant buffets as per the F.P Ensure the proper sanitation and cleanliness of surfaces and storage containers. Ensure constant innovation in buffet preparation and presentation. Follow and maintain cleanliness and good hygiene practices in the kitchen. Inform the Chef of excess food items for use in daily specials. Inform F&B service staff of available items and available chef’s special menu. Keep the work area at all times in hygienic conditions according to the rules set by the hotel Monitor the quality and quantity of food that is prepared. Operate kitchen equipment safely and responsibly. Prepare the daily mise-en-place and food production in different sections of the main pantry or satellites. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare fresh ingredients for cooking according to recipes/menu. Responsible for maintaining food logs. Support the Demi Chef de Partie in the daily operation and work. Test foods to ensure proper preparation and temperature. To be present in the assigned kitchen as and when required and also an internal transfer after 2-3 months in others as per management policy. To assist chef de partie in preparing food according to the requirements or recipes or standards, and the specifications for his department. To assist the chef with chopping, packing, and helping/learning with dishes. Attend the training being conducted and implement it in daily operations and improve the quality of food. You would need to follow the cleaning schedules for the kitchen and clean the section and other areas as directed. Work according to the menu specifications by the Chef de Partie. Need to be flexible and willing to help other departments at busy times as and when required. Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Food provided Health insurance Provident Fund Experience: Hotel: 4 years (Required) Work Location: In person
Posted 3 weeks ago
0 years
1 - 3 Lacs
bhawanipur, kolkata, west bengal
On-site
We are seeking a charismatic and customer-focused Guest Relations Executive to enhance our guests’ experiences from arrival to departure. The ideal candidate will be responsible for greeting guests, managing reservations, addressing concerns, and ensuring a seamless café experience. Key Responsibilities: · Warmly welcome guests and assist with seating arrangements. · Manage reservations and ensure efficient table turnover. · Handle guest inquiries regarding menu, services, and special requests. · Address and resolve customer complaints professionally. · Coordinate with the kitchen and service staff to ensure timely service. · Maintain a guest database for personalized experiences. · Organize VIP and special event bookings . · Monitor customer satisfaction and suggest improvements. · Assist in social media engagement and online reviews. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Application Question(s): What are the languages are you proficient in? How many years of experience do you have? Education: Bachelor's (Preferred) Work Location: In person
Posted 3 weeks ago
0 years
1 - 1 Lacs
aluva, kerala
On-site
Greet and assist customers upon entry, providing information on products and promotions. Address customer queries and resolve issues to ensure a positive shopping experience. Coordinate with sales teams to fulfill customer requests. Collect and analyze customer feedback to improve service quality. Maintain a clean and organized retail environment. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Food provided Work Location: In person Speak with the employer +91 8921273779
Posted 3 weeks ago
21.0 years
1 - 0 Lacs
delhi, delhi
On-site
For our expansion plans we need a male Office Assistant / management trainee above 21 years/ 5.6 in height . Should have a Hotel experience of minimum one year. Starting salary about Rs15000 approx . He would need to travel for about 10 days/ month to our Hotel in Mussoorie. All travel and food expenses will be paid. Room available. Previously interviewed candidates can reapply. Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Benefits: Commuter assistance Flexible schedule Language: Hindi (Preferred) English (Preferred) Work Location: In person
Posted 3 weeks ago
0 years
1 - 2 Lacs
karanpur, dehradun, uttarakhand
On-site
We are looking for enthusiastic and customer focused Travel Sales Executive to join our organisation.The ideal candidate will be responsible for selling travel products and packages, providing customer service, and achieving sales target.It will be a 6 days working job + incentives on achieved targets up to 10,000 per month Key Responsibilities:- Sell travel packages and products including hotel stays, travel arrangements, meals(breakfast & dinner) Understand customer preferences and provide customised travel solutions accordingly. Convert leads into sales through effective communication. Build strong client relationships to generate repeat business and referrals. Achieve monthly and quarterly sales targets. Handle customer queries and resolve complaints in a professional and timely manner Ensure accurate documentation of clients such as Aadhar, PAN, Ticket details,mode of payment CRM handling Calling Inbound/Outbound Customer handling with maintaining Daily updates with customer. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Language: English (Preferred) Work Location: In person
Posted 3 weeks ago
0 years
1 - 2 Lacs
kochi, kerala
On-site
Bright House provides housekeeping services for Multinational Companies, Banks, Corporate Offices, IT Companies, Industrial Units, Hospitals, Hotels, Apartments, Schools, Colleges, Malls and Independent residences, etc. with advanced techniques and professional staff for a pleasant working environment. Job Responsibilities: Cleaning: This includes vacuuming, sweeping, mopping floors, dusting surfaces, cleaning bathrooms, and sanitizing all areas. Waste Management: Emptying trash cans, disposing of waste, and ensuring proper disposal of any biohazardous materials. Reporting Maintenance Issues: Identifying and reporting any maintenance problems or damages to the appropriate personnel. Following Safety and Hygiene Protocols: Adhering to established safety and hygiene guidelines, including proper use of cleaning supplies and equipment. Attention to Detail: A keen eye for detail is crucial for ensuring a thorough cleaning job. Time Management: Being able to efficiently manage time and prioritize tasks is important. Physical Stamina: The job often requires physical labor, including lifting and moving items. Communication Skills: Being able to communicate effectively with guests, clients, or supervisors. Professionalism: Maintaining a professional and courteous demeanor. Knowledge of Cleaning Supplies and Equipment: Understanding how to use various cleaning products and equipment safely. Job Type: Full-time Pay: ₹10,000.00 - ₹17,500.00 per month Work Location: In person
Posted 3 weeks ago
2.0 - 4.0 years
2 - 2 Lacs
visakhapatnam, andhra pradesh
On-site
Position : Housekeeping Desk Attendant/Coordinator Reporting : Executive Housekeeper Education : High school diploma or equivalent required; associate or bachelor’s degree in hospitality management preferred. Experience : 02 to 04 years of relevant experience in reputed hotel/resorts POSITION SUMMARY: The Desk Attendant in the Housekeeping Department plays a pivotal role in ensuring exceptional guest satisfaction by coordinating and facilitating housekeeping operations. This position requires impeccable organizational skills, attention to detail, and a commitment to maintaining the highest standards of cleanliness and service that align with the established standards of the resort. DUTIES AND RESPONSIBILITIES: Promptly and courteously handle guest requests for housekeeping services, ensuring timely fulfillment. Address and resolve guest complaints related to housekeeping services efficiently and effectively. Serve as a liaison between guests and housekeeping staff to ensure clear and efficient communication. Responsible for all calls coming to the Desk and to convey the right message to the right person. Assign daily housekeeping tasks to staff based on occupancy levels and guest requests. Assist in creating and managing staff schedules to ensure adequate coverage and optimal service levels. Updating the Housekeeping data board with information like VIP inhouse, Today's occupancy Percentage, arrivals, departures, to do list, rooms for super cleaning etc. Should have a good telephone etiquette. Post laundry charges to the respective guest folios in IDS software. Changing the room status from Vacant dirty to vacant clean and changing the room status as per requirement. Monitor and manage inventory levels of cleaning supplies, linens, and guest amenities. Coordinate with the purchasing department for timely replenishment. Maintain accurate records of housekeeping activities, including cleaning schedules, maintenance requests, and guest preferences Prepare daily, weekly, and monthly reports on housekeeping activities, occupancy levels, and guest feedback for the Housekeeping Manager. Manage the lost and found process, ensuring items are logged, stored securely, and returned to guests promptly Assist in training new housekeeping staff on policies, procedures, and standards. Give proper handover to the next shift and mention all responsibilities in detail to next shift staff before leaving. Assist Housekeeper and Asst. housekeeper for preparing the monthly report and budgets. DESIRED PROFILE: High school diploma or equivalent required; associate or bachelor’s degree in hospitality management preferred. Excellent communication skills with Strong interpersonal. Strong organizational and multitasking abilities Proficiency in using housekeeping management software and Microsoft Office Suite. Keen eye for detail to ensure the highest standards of cleanliness and presentation. Maintain a professional demeanor at all times. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Commuter assistance Food provided Paid sick time Paid time off Provident Fund Shift availability: Day Shift (Preferred) Work Location: In person
Posted 3 weeks ago
0 years
3 - 6 Lacs
delhi, delhi
On-site
Hotel Grand FFOUR is seeking a driven and result-oriented Corporate Sales Executive/Manager to strengthen our business development efforts. The role will focus on generating corporate room nights, building long-term relationships with companies, travel agents, and MICE (Meetings, Incentives, Conferences, Exhibitions) partners, and ensuring the hotel achieves its revenue and occupancy targets. Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Food provided Work Location: In person Speak with the employer +91 9810409909
Posted 3 weeks ago
0 years
1 - 1 Lacs
ghatkopar, mumbai, maharashtra
On-site
We are looking for a full-time Office Maid to ensure a clean, hygienic, and well-maintained office environment. The candidate will be responsible for cleaning and dusting floors, maintaining the kitchen area, washing utensils, and preparing simple meals or refreshments as needed. The role requires attention to detail, reliability, and the ability to manage daily cleaning and cooking tasks efficiently. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person
Posted 3 weeks ago
1.0 years
0 Lacs
hyderabad, telangana
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Waiter/Waitress is responsible to serve Food & Beverage to guests in the assigned Place of Work, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Posted 3 weeks ago
0 years
1 - 0 Lacs
goa, goa
On-site
Shine with Us at Ramada Goa Vagator! We’re hiring Housekeeping Guest Service Associates (GSA) to join our 5-star team. Why Join Us? Be part of an international brand Deliver luxury hospitality at its best Grow your career with world-class training & exposure What We’re Looking For: Passion for cleanliness & guest comfort Strong attention to detail & grooming standards Hotel Management graduates / prior 4-5 star hotel experience preferred (freshers welcome!) Apply today – send your CV to [email protected] At Ramada Goa Vagator, you don’t just make rooms, you make memories! Job Type: Full-time Pay: ₹15,393.49 - ₹17,178.08 per month Benefits: Food provided Provident Fund Work Location: In person
Posted 3 weeks ago
1.0 years
1 - 2 Lacs
shimla, himachal pradesh
On-site
We are looking for a Travel Executive to join our team, responsible for handling customer inquiries, booking hotels and cabs, and ensuring a seamless travel experience for our clients. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to multitask efficiently. Key Responsibilities: Handle inbound and outbound calls related to travel inquiries, bookings, and customer support. Assist clients in hotel reservations, cab bookings, and travel arrangements as per their requirements. Coordinate with hotels, cab operators, and travel partners to ensure smooth operations. Provide travel recommendations, package details, and cost estimates to customers. Address customer queries and resolve issues related to bookings in a timely and professional manner. Maintain accurate records of bookings, payments, and customer details. Stay updated with travel trends, hotel rates, and transportation options to offer the best solutions. Work closely with the sales and operations team to optimize service delivery. Required Skills & Qualifications: Prior experience in the travel or hospitality industry (preferred). Strong verbal and written communication skills . Proficiency in using travel booking systems, MS Office, and CRM software . Ability to multi-task and handle multiple bookings efficiently . Customer-oriented with a problem-solving mindset . Good negotiation skills to secure the best deals for clients. Benefits: Competitive salary with incentives. Travel discounts and perks. Growth opportunities within the company. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Education: Bachelor's (Preferred) Experience: total work: 1 year (Required) Travel planning: 1 year (Required) Language: English (Required) Location: Shimla, Himachal Pradesh (Required) Work Location: In person
Posted 3 weeks ago
0 years
1 - 1 Lacs
paltanbazar, guwahati, assam
On-site
Job Responsibilities of Hotel Reservation Executive Handling Reservations Manage guest reservations through phone, email, online portals, and walk-ins. Update and maintain room availability in the property management system (PMS). Confirm, modify, or cancel reservations as per guest requests. Guest Interaction & Assistance Provide accurate information about room types, rates, packages, and hotel facilities. Respond promptly to guest inquiries and resolve booking-related issues. Offer upselling and cross-selling options to maximize revenue (e.g., higher room category, F&B packages). Coordination & Communication Coordinate with front office, housekeeping, and other departments to ensure smooth guest experience. Maintain proper communication with travel agents, corporate clients, and online booking partners (OTAs). System & Documentation Accurately enter guest details into the hotel reservation system. Maintain daily reservation reports, occupancy forecasts, and cancellation records. Ensure compliance with hotel policies regarding payment, deposits, and cancellations. Customer Service & Relationship Management Maintain a professional and courteous manner with all guests. Address complaints or special requests efficiently. Build rapport with repeat guests and corporate clients. Revenue & Sales Support Assist in achieving room revenue targets through effective selling techniques. Monitor and manage overbooking situations strategically. Support the sales team in handling group bookings, conferences, and events. Compliance & Standards Follow brand standards, hotel policies, and reservation procedures. Ensure guest confidentiality and data protection. Should have experience in relevant field. Job Type: Full-time Pay: ₹13,000.00 - ₹14,000.00 per month Work Location: In person Speak with the employer +91 6000853358
Posted 3 weeks ago
3.0 years
0 Lacs
coimbatore, tamil nadu
On-site
Job Title: Sales Executive Location: Holiday Residency, Coimbatore Department: Sales & Marketing Reports To: General Manager (GM) Experience Required: Minimum 3 years in hotel or hospitality sales Employment Type: Full-time About Us Holiday Residency is a premier hotel offering exceptional comfort, personalized service, and top-tier amenities. With a focus on delivering memorable guest experiences, we are looking for a passionate and driven sales professional to join our dynamic team. Job Summary We are seeking an experienced and proactive Sales Executive to drive revenue growth, expand market presence and build lasting client relationships. This role will play a key part in achieving the hotel's business goals through strategic sales efforts and close coordination with the General Manager. Key Responsibilities Develop and implement sales strategies to achieve room and event sales targets. Identify and pursue new business opportunities in corporate, travel trade, MICE and other segments. Build and maintain strong relationships with clients, travel agents, event planners and corporate partners. Conduct regular sales calls and client meetings. Prepare and deliver compelling sales presentations and proposals. Monitor market trends, competitor activity and customer feedback to adjust strategies accordingly. Maintain accurate sales records and provide regular reports to the GM. Participate in trade shows, networking events and promotional activities on behalf of the hotel. Qualifications & Skills Bachelor’s degree in Hotel Management, Business Administration or related field preferred. Minimum 3 years of proven sales experience in the hospitality or hotel industry. Strong communication, negotiation and interpersonal skills. Self-motivated, result-oriented and able to work independently. Proficiency in CRM software and MS Office Suite. Familiarity with local and regional market dynamics. What We Offer Opportunities for career growth within a growing brand Supportive and professional work environment Employee discounts and other benefits Job Types: Full-time, Permanent Benefits: Food provided Health insurance Provident Fund Language: English (Preferred) Work Location: In person
Posted 3 weeks ago
0 years
0 Lacs
andheri east, mumbai, maharashtra
On-site
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Job Types: Full-time, Permanent Benefits: Food provided Health insurance Provident Fund Work Location: In person Speak with the employer +91 8655854825
Posted 3 weeks ago
3.0 - 5.0 years
3 - 4 Lacs
hosur, tamil nadu
On-site
System IT Administrator - Hotel Industry Department: Information Technology Reports to: GM Location: Clover Greens Pvt, Ltd, Sarjapur Employment Type: Full-time Position Summary We are seeking a skilled System IT Administrator to manage and maintain our hotel's technology infrastructure, ensuring seamless operations across all property management systems, guest services, and back-office applications. The ideal candidate will have experience in hospitality technology environments and a strong understanding of hotel operations. Key Responsibilities Systems Management & Maintenance Administer and maintain Property Management Systems (PMS) Manage Point of Sale (POS) systems for resort/hotel Oversee reservation systems, channel management, and revenue management platforms Maintain guest Wi-Fi networks, in-room technology, and digital signage systems Support telephone systems, including VoIP and traditional PBX systems Infrastructure & Network Administration Monitor and maintain servers, workstations, and network equipment Manage Windows/Linux server environments and virtualization platforms Ensure network security, firewalls, and data backup systems Implement and maintain cybersecurity protocols and compliance standards Oversee cloud-based services and hybrid infrastructure solutions Guest Technology Support Troubleshoot in-room technology issues (smart TVs, streaming services, connectivity) Manage guest internet access and troubleshoot connectivity problems Support mobile check-in/check-out applications and digital key systems Maintain conference room AV equipment and meeting technology User Support & Training Provide technical support to hotel staff across all departments Train employees on new systems and software applications Create and maintain IT documentation and user guides Respond to help desk tickets and resolve technical issues promptly Required Qualifications Education & Certifications Bachelor's degree in Information Technology, Computer Science, or related field Industry certifications preferred (CompTIA, Microsoft, Cisco, VMware) Hotel-specific system certifications (Opera, Micros, etc.) a plus Experience 3-5 years of IT administration experience, preferably in hospitality Experience with hotel management systems (PMS, POS, reservations) Knowledge of network administration and Windows/Linux environments Experience with virtualization technologies and cloud platforms Technical Skills Proficiency in hospitality software platforms Strong networking knowledge (TCP/IP, VLANs, wireless technologies) Database management experience (SQL Server, MySQL) Knowledge of cybersecurity best practices and compliance requirements Experience with backup and disaster recovery solutions Preferred Qualifications Previous hotel operations experience Knowledge of payment processing systems and PCI compliance Experience with integrated hotel technology ecosystems Project management experience Understanding of hotel industry regulations and data privacy requirements Key Competencies Strong problem-solving and analytical skills Excellent communication and customer service abilities Ability to work independently and manage multiple priorities Flexibility to work varied schedules, including evenings, weekends, and holidays Detail-oriented with strong documentation skills Ability to work under pressure in a fast-paced environment Working Conditions Primarily office-based with frequent travel throughout hotel property Occasional after-hours support required for system maintenance 24/7 on-call availability for critical system issues Compensation & Benefits Competitive salary commensurate with experience Health Insurance Hotel discounts and travel benefits * This role is ideal for an IT professional who enjoys the dynamic hospitality environment and wants to contribute to creating exceptional guest experiences through technology. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Work Location: In person
Posted 3 weeks ago
1.0 years
1 - 1 Lacs
gandhinagar, gujarat
On-site
Job Opportunities at Siara Styles Amba Suites We are seeking male candidates highly motivated and experienced individuals to join our dynamic team at Siara Styles Amba Suites in Gandhinagar, Gujarat. Front Office Associates - Male Candidates Job Summary: Provide exceptional customer service and ensure seamless operations at our front desk. Requirements: ‣ Experience: Minimum 6 months to 1 year of hotel experience ‣ Qualification: Diploma or Degree in Hotel Management ‣ Skills: Knowledge of IDS Software is preferable ‣ Freshers: Welcome to apply! What We Offer: ‣ Competitive Salary: Based on interview performance ‣ Growth Opportunities: Develop your skills and career with us! How to Apply: ‣ Email: Send your updated resume along with a colored passport-sized photograph to mailto: [email protected] ‣ Phone: Contact us at 6353534201/9924394394 for further information Location: Siara Styles Amba Suites, Adalaj, Gandhinagar, Gujarat Job Types: Full-time, Fresher, Internship Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Education: Bachelor's (Preferred) Experience: Front desk: 1 year (Preferred) Work Location: In person
Posted 3 weeks ago
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