Holiday Expert

Company Name:

Title:

Job Type:

Location:

Years of Experience:

Company Overview:

Position Summary:

Key Responsibilities:

• Customer Consultation:

  Engage with clients to understand their travel preferences, interests, and budget constraints. Provide expert advice on destinations, travel routes, accommodation options, and activities.

• Package Design:

  Create customized holiday packages that meet the specific needs and preferences of clients. This includes planning itineraries, booking flights, accommodations, and activities.

• Sales and Promotion:

  Promote and sell holiday packages through various channels. Develop marketing strategies to attract new customers and retain existing ones.

• Travel Coordination:

  Coordinate all aspects of travel logistics, ensuring a smooth and enjoyable travel experience for clients. This includes handling bookings, confirmations, and any changes or cancellations.

• Client Relationship Management:

  Build and maintain strong relationships with clients, providing exceptional customer service before, during, and after their travel.

• Market Research:

  Stay updated on travel trends, new destinations, and industry developments. Conduct research to provide clients with the best travel options and experiences.

• Vendor Liaison:

  Collaborate with travel vendors, including airlines, hotels, and tour operators, to secure the best rates and services for clients.

• Problem Solving:

  Address and resolve any travel-related issues or emergencies that may arise, ensuring client satisfaction and peace of mind.

• Documentation:

  Ensure all travel documents, including visas, insurance, and itineraries, are accurately prepared and provided to clients in a timely manner.

Qualifications:

• Bachelors degree in Travel & Tourism, Hospitality, Business, or a related field.
• 2 - 6 years of experience in the travel industry, with a focus on holiday planning and sales.
• Extensive knowledge of international and domestic travel destinations.
• Strong sales and customer service skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in travel booking software and tools.
• Strong organizational and time management skills.
• Problem-solving ability and attention to detail.
• Ability to work flexible hours, including weekends and holidays.

Why Join Us:

• Competitive salary and performance-based incentives.
• Opportunity to work in a dynamic and growing industry.
• Collaborative and supportive work environment.
• Professional development and career growth opportunities.
• Chance to create memorable travel experiences for clients.