Holiday Consultant

Job Summary:

The Holiday Consultant – B2C is responsible for providing end-to-end holiday planning and booking services to individual customers. The role involves understanding client preferences, designing customized domestic and international travel packages, and ensuring seamless service delivery while achieving sales targets.

Key Responsibilities:

• Interact with walk-in and online customers to understand travel needs and budgets.
• Design and sell customized holiday packages (flights, hotels, sightseeing, transfers, insurance, etc.).
• Provide destination advice and manage documentation or visa coordination.
• Liaise with airlines, hotels, and suppliers to confirm bookings.
• Deliver excellent customer service before, during, and after travel.
• Maintain customer records and achieve monthly sales and conversion targets

Requirements:

• Bachelor’s degree in Travel & Tourism / Hospitality / Business or related field.
• 1–3 years of experience in B2C travel sales or holiday consulting.
• Strong destination knowledge and communication skills.

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person