Company Description Spinora Travel Co., with 6 years of experience in the tourism field, is located in Calicut, Kerala, India. We are your trusted partner for crafting exceptional travel experiences, offering a wide array of international and domestic tour packages, including unique stays and tailored adventures. Our specialized global visa services and team of expert travel consultants ensure a seamless journey from start to finish. Whether you’re exploring new destinations or rediscovering familiar ones, Spinora Travel Co. is dedicated to turning your travel dreams into reality. Role Description This is a full-time on-site role for a Tour Manager: Sales & Operations based in Kozhikode. The Tour Manager will be responsible for coordinating and managing tour operations, overseeing the sales process, developing and maintaining relationships with clients, and ensuring high-quality customer service. Daily tasks include creating itineraries, negotiating with vendors, managing bookings, and handling customer inquiries. The role also involves tracking sales metrics, setting sales targets, and ensuring compliance with company policies. Qualifications Experience in Sales and Customer Relationship Management Knowledge of tour operations, itinerary planning, and vendor negotiations Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in travel booking software and tools Ability to work independently and as part of a team Fluency in multiple languages is an advantage Bachelor's degree in Tourism, Hospitality Management, or related field (added advantage
Company Description Spinora Travel Co., with 2 years of experience in the tourism field, is your trusted partner for crafting exceptional travel experiences. Located in Calicut, Kerala, India, we offer a wide array of international and domestic tour packages, including unique stays and tailored adventures. Our specialized global visa services and team of expert travel consultants ensure a seamless journey from start to finish. Whether you’re exploring new destinations or rediscovering familiar ones, Spinora Travel Co. is here to turn your travel dreams into reality. Role Description This is a full-time role for a Tour Manager: Sales & Operations, located on-site in Kozhikode. The Tour Manager will oversee daily operations, manage sales activities, and ensure customer satisfaction. Responsibilities include coordinating travel packages, handling customer inquiries, managing bookings, and ensuring efficient operation of tours. The Tour Manager will also collaborate with travel consultants, negotiate with suppliers, and monitor travel trends to improve service offerings. Qualifications Strong organizational and multitasking skills Excellent verbal and written communication skills Experience in sales and customer service Ability to manage and operate travel booking systems Knowledge of travel destinations and trends Proficiency in Microsoft Office and CRM tools Willingness to work flexible hours, including weekends and holidays Previous experience in the travel industry is a plus Bachelor’s degree in Tourism, Business Administration, or related field
Role Overview: As a Tour Manager: Sales & Operations at Spinora Travel Co., your main responsibility will be to oversee daily operations, manage sales activities, and ensure customer satisfaction at the on-site location in Kozhikode. You will be in charge of coordinating travel packages, handling customer inquiries, managing bookings, and ensuring the efficient operation of tours. Additionally, you will collaborate with travel consultants, negotiate with suppliers, and monitor travel trends to enhance service offerings. Key Responsibilities: - Coordinate travel packages and ensure seamless operations - Manage sales activities and customer inquiries effectively - Oversee bookings and ensure customer satisfaction - Collaborate with travel consultants and negotiate with suppliers - Monitor travel trends to improve service offerings Qualifications Required: - Strong organizational and multitasking skills - Excellent verbal and written communication abilities - Experience in sales and customer service - Ability to manage and operate travel booking systems - Knowledge of travel destinations and trends - Proficiency in Microsoft Office and CRM tools - Willingness to work flexible hours, including weekends and holidays - Previous experience in the travel industry is a plus - Bachelors degree in Tourism, Business Administration, or a related field,