Tour Manager Sales & Operations

Role Overview: As a Tour Manager: Sales & Operations at Spinora Travel Co., your main responsibility will be to oversee daily operations, manage sales activities, and ensure customer satisfaction at the on-site location in Kozhikode. You will be in charge of coordinating travel packages, handling customer inquiries, managing bookings, and ensuring the efficient operation of tours. Additionally, you will collaborate with travel consultants, negotiate with suppliers, and monitor travel trends to enhance service offerings. Key Responsibilities: - Coordinate travel packages and ensure seamless operations - Manage sales activities and customer inquiries effectively - Oversee bookings and ensure customer satisfaction - Collaborate with travel consultants and negotiate with suppliers - Monitor travel trends to improve service offerings Qualifications Required: - Strong organizational and multitasking skills - Excellent verbal and written communication abilities - Experience in sales and customer service - Ability to manage and operate travel booking systems - Knowledge of travel destinations and trends - Proficiency in Microsoft Office and CRM tools - Willingness to work flexible hours, including weekends and holidays - Previous experience in the travel industry is a plus - Bachelors degree in Tourism, Business Administration, or a related field,