Hiring International Blended Process | Kolkata

Hiring Process Associate International Blended Process (USA Shift)

Interview Venue:

HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091

Job Location: NEWTOWN Kolkata

Shift Details: USA Shift (Night Shift)

5 Working Days | 2 Week Off (Rotational)

Compensation:

• For Freshers:

  3.60 LPA

• For Candidates with 1 Year of Any Experience:

  4.10 LPA

For More Details Please Connect with our recruitment Team:

9007152957

9147047910

9073639536

9007152578, 8620034086

Additional Benefits:

Free Cab Facility

Internal Job Posting (IJP) opportunities after 18 months

5 Working Days with 2 Weekoff

International Blended Process

Key Responsibilities:

• Handle customer queries through

  chat, email, and voice channels

  efficiently and professionally.

• Provide accurate information, troubleshoot issues, and ensure customer satisfaction.

• Maintain and update customer records in the CRM system.
• Follow company policies, data security protocols, and compliance guidelines.

• Meet daily productivity, quality, and customer satisfaction targets.

• Collaborate with team leaders and trainers for process improvement and performance enhancement.

Required Skills & Qualifications:

• Educational Qualification:

  Minimum Higher Secondary (12th Pass)

• Experience:

• Freshers are eligible.
• Candidates with 1 year any experience preferred.
• Excellent

  verbal and written English communication

  skills (mandatory).

• Good

  typing speed and accuracy

  .

• Willingness to work in

  night shifts (USA time zone)

  .

• Strong problem-solving attitude, adaptability, and team spirit.

Why Join Us:

• Opportunity to work in a leading global process with professional growth prospects.

• Structured learning and development programs.

• Transparent career path with

  Internal Job Postings after 18 months

  .
• Work in a positive, inclusive, and high-energy environment.

Interview Process:

1. HR Screening
2. Assessment/Versant/Communication Round
3. Operations/Final Round