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Hiring Freshers in Kolkata || Night Shift || Work From Office

Hiring Freshers in Kolkata || Night Shift || Work From Office

Niit Learning Systems

0 years

0 - 1 Lacs

kolkata

Posted:2 months ago| Platform:

Apply

Skills Required

communication skills customer service international call center voice process voice support us process international process international voice night shift customer handling interpersonal skills international voice process international bpo international calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Kickstart Your Career with NIIT! Join Us as a Customer Service Specialist

Location:

Why Join NIIT?

Step into the dynamic world of BPO with NIITs HRO Voice Process! If youre a graduate with a flair for communication and ready to shine in a customer-centric role, this is your perfect opportunity. Work in a supportive environment with growth prospects and excellent perks.

What Were Looking For:

Class 12 pass (distance learners welcome)
Graduates
in B.Com, B.A., BBA, BHM, B.Sc, BPharma freshers are warmly welcomed!
Strong
verbal communication
skills
Basic
computer knowledge
(MS Office, typing)
Enthusiastic, customer-focused mindset
Comfortable working
night shifts

Your Role & Responsibilities:

Handle inbound customer calls with confidence and empathy
Resolve queries quickly, aiming for first-call resolution
Deliver timely, accurate support while maintaining high-quality service standards (AHT, CSAT, compliance)
Maintain detailed documentation and follow-ups
Actively suggest improvements to enhance customer experience

Important:

voice process role with night shifts

Ready to Join?

Jasleen.2.Kaur@niitmts.com

Your dream career in customer service starts here. Don’t wait — apply now!

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