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Samsonite Latinoamrica
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Customer Care Associate

Customer Care Associate

Samsonite Latinoamrica

1 - 3 years

1 - 4 Lacs

hyderabad

Posted:1 day ago| Platform:

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Skills Required

management skills customer relationship customer complaints customer service customer care sales customer support marketing handling customer queries strong communication skills writing leadership skills customer handling communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Samsonite Latinoamrica is looking for Customer Care Associate to join our dynamic team and embark on a rewarding career journey Answer and respond to customer inquiries in a professional and courteous manner
Provide accurate and timely information to customers while maintaining confidentiality and adhering to company policies and procedures Identify and assess customer needs and recommend suitable products or services to address their requirements Maintain customer records and track interactions in the companys database Coordinate with internal teams to resolve customer concerns and issues in a timely and efficient manner Manage and resolve customer complaints by following established protocols and procedures Meet customer care team targets and objectives Continuously develop and maintain knowledge of company products, services, and procedures Strong communication skills, both verbal and writtenDisclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

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Customer Care Associate