Hiring!!! For International Semi-Voice Support/Non Voice Process

Greetings !!!

International Semi -Voice Support / Non Voice Process / Voice Process

For more clarification about this job role, please feel free to reach out to us on the below mentioned number:

Maria - 9986584828

(Please send us a message on WhatsApp in case the numbers are busy).

"Interested candidates may also walk in with their updated CV. Please mention 'HR Maria' at the top of your CV. Find the location details below."

Address:

NOTE:

Provisional Degree Certificate and PANCARD (Hard Copy) mandatory.

International Semi -Voice Support / Non Voice Process / Voice Process

customer support team

Job Details

Process: International Semi -Voice Support / Non Voice Process / Voice Process.

Salary:

• Freshers:

  20,000 per month

• Experienced:

  Up to 6.5 LPA (Based on current CTC and relevant experience)

Qualification Criteria:

• Education:

  Graduation is

  mandatory

• Excellent

  verbal communication skills in English

• Basic computer proficiency and typing speed (25/30 WPM)
  
• Willingness to work in N

  ight shifts / Rotational shifts and rotational offs

Experience Required:

• Freshers

  with excellent communication skills are welcome

• Mandatory:

  Experience in

  international voice process

  for experienced candidates

Key Responsibilities:

• Handle

  inbound and outbound international calls

  in a professional manner.
• Resolve customer queries, complaints, or issues efficiently and accurately.
  
• Maintain detailed documentation of customer interactions in system records.
  
• Adhere to process workflows, compliance standards, and quality benchmarks.
  
• Collaborate with internal teams for escalations or issue resolution where required.
  
• Meet performance targets related to

  call quality, resolution rate, and customer satisfaction

  .

Desired Candidate Profile:

• Any Graduate / Undergraduate (With Excellent English Communication)
  
• Freshers & Experienced (05 yrs) can apply
  
• Must be open to work in rotational shifts/night shifts
  
• Good typing speed and listening skills

Role Highlights:

• Opportunity to work with

  leading global clients

• Develop and enhance

  communication, problem-solving, and service delivery skills

• Exposure to

  US, UK, or Australian clients

  (Night/Rotational Shifts)
• Fast-paced and growth-oriented work culture
  
• Extensive

  training and support

  provided for freshers

Perks & Benefits:

• Cab Facility (As per shift & company policy)
  
• Performance Incentives
  
• Night Shift Allowance
  
• Great work culture & career growth

Regards,

Maria

99865 84828

Rivera Manpower Services.