Hiring For International Customer Support Executive II CTC Upt0 4.0LPA

THR Consultants

0 - 3 years

2 - 4 Lacs

mohali

Posted:-1 days ago| Platform:

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Skills Required

bpo customer service customer care service domestic voice process international process international voice process inbound process international call center inbound voice process bpo voice customer care domestic bpo international bpo international calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

HR Connect:Ms.Shubhi-+91-9045254122 (Kindly share the Resume over whatsapp)

Note:- Candidates Worked with Teleperformance are not Eligible

Answer and resolve customer inquiries via Call in a timely and efficient manner.
Provide accurate and up-to-date information about our products and services.
Resolving customer issues to their satisfaction.
Build rapport with customers and establish positive relationships.
Document customer interactions and maintain accurate records.
Escalate complex issues to the appropriate team member.
Adhere to company policies and procedures.
Stay up-to-date on new products, services, and company initiatives.

Qualifications:

Minimum qualification of 10+2 passed.
Both freshers and experienced candidates can apply.
Undergraduates pursuing education through correspondence can apply.
Candidates must be between the ages of 18 and 33.
Excellent written and verbal communication skills in English.
Strong problem-solving and analytical skills.
Ability to multi-task and prioritize effectively.
Customer-centric approach with a focus on providing exceptional service.
Ability to work independently and as part of a team.
Experience with customer support software and tools is a plus.
Experience in voice support is a plus.

Benefits:

Competitive salary package of upto 2.5LPA -4.0LPA.
Opportunity to work in a dynamic and international environment.
Comprehensive training and development program.
Growth opportunities within the company.

Note

Interview mode only F2F
Immediate joiners preferred
Candidate must be comfortable in rotational shifts
Cab facility for girls in odd hours

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