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Hiring For Collection Process- English + Punjabi Comms Skill

1 - 2 years

2 - 4 Lacs

Posted:20 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Hiring for International Collection Process

We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently.

Key Responsibilities-

  • Monitor customer accounts to identify overdue payments

  • Contact clients via phone, email on outstanding dues

  • Negotiate repayment plans and resolve billing discrepancies

  • Maintain accurate records of collection activities and payment status

  • Escalate complex cases to senior management when necessary

  • Ensure compliance with company policies and debt collection regulations

Salary Range: 18,000 30,000 per month (based on experience & performance)

Education HSC / Grad Fresher or Experience will do.

Language:- English, Punjabi

Benefits-

Lucrative performance-based incentives

Medical Insurance coverage

Cab facility provided for convenient travel

Travel Allowance included

Work-life balance with Weekend offs

Address: Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.

Interview  timing 04.00 PM to 6.00 PM On 1st to 3rd  July 2025(Virtual or walking).

Please note:- Carry your resume and

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.comRole & responsibilities

Share your CV:- Poonam.dalvi@sutherlandglobal.com

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