Hiring For Collection Process- English + Punjabi Comms Skill Sutherland

1.0 - 2.0 years

2 - 4 Lacs

Navi Mumbai

Work from Office

Job description Hiring for International Collection Process We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently. Key Responsibilities- Monitor customer accounts to identify overdue payments Contact clients via phone, email on outstanding dues Negotiate repayment plans and resolve billing discrepancies Maintain accurate records of collection activities and payment status Escalate complex cases to senior management when necessary Ensure compliance with company policies and debt collection regulations Salary Range: 18,000 30,000 per month (based on experience & performance) Shift: Fixed night shift 8.30pm to 5.30am Education HSC / Grad Fresher or Experience will do. Language:- English, Punjabi Benefits- Lucrative performance-based incentives Medical Insurance coverage Cab facility provided for convenient travel Travel Allowance included Work-life balance with Weekend offs Address: Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708. Interview timing 04.00 PM to 6.00 PM On 1st to 3rd July 2025(Virtual or walking). Please note:- Carry your resume and Mention HR Poonam at the Top of the resume. Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.comRole & responsibilities Share your CV:- Poonam.dalvi@sutherlandglobal.com

Posted 1 day ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.