Hiring For Collection Process- English + Punjabi Comms Skill Sutherland

1.0 - 2.0 years

2 - 4 Lacs

Navi Mumbai

Work from Office

Job description Hiring for International Collection Process We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently. Key Responsibilities- Monitor customer accounts to identify overdue payments Contact clients via phone, email on outstanding dues Negotiate repayment plans and resolve billing discrepancies Maintain accurate records of collection activities and payment status Escalate complex cases to senior management whe...

Posted 2 months ago

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