Hiring For Billing, Order Entry, Dispute & Collections ||

Hi Falks,

Greeting From Sutherland.

Hiring for O2C Tower.

• Bachelor's degree with 1-3 years of experience in Billing, Order Entry, Dispute & Collections
• Understanding of Accounts Receivables process
• Follow-up with customers via emails to ensure timely collection of payments for assigned portfolio
• Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Collaborate with various stakeholders (Finance, Sales,Operation, Legal & Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
• Monitor high-risk accounts and ensure timely escalation of challenges to management
• Continually look at ways to improve the customer experience
• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
• Meet the monthly productivity goals
• Reconcile complex accounts and have excellent attention to detail
• Prepare daily ageing report
• Strategize the portfolio
• Supervise resolution of billing disputes, short payments, and credit issues.
• Work with internal and external stakeholders for better resolution
• Provide visibility to the leadership
• Manage O2C, Collection,Oversee customer collections, international collections experience is mandate

Shift - 5.30PM to 3.30AM,

Saturday & Sunday Fixed Off,

Only Graduate with similar Experience,

Excellent Communication skills.

Notice Period-

• Preferred Immediate joiners only

Drop your CV to Mehjbin.khan@sutherlandglobal.com

OR Call HR - Mehjbin - 9136559570 (WhatsApp).

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Thanks & Regards,

Mehjbin Khan