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Rivera Manpower Services
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Hiring For Accenture/Concentrix/ Salary Upto 5.5LPA

Hiring For Accenture/Concentrix/ Salary Upto 5.5LPA

Rivera Manpower Services

1 - 2 years

3 - 5 Lacs

Bengaluru

Posted:1 month ago| Platform:

Apply

Skills Required

International Voice Process voice Banking Uk Voice Process International Sales International Banking International Voice Us Voice Process Customer Handling International BPO International Customer Service International Calling UK Process customer

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Handle inbound/outbound calls and provide exceptional customer service for Verizon telecom services.
Troubleshoot technical issues and resolve billing or service-related queries efficiently.
Document all customer interactions accurately in the system.
Ensure first-call resolution and maintain high levels of customer satisfaction.
Adhere to quality standards and meet daily performance metrics.
Work in a fast-paced, target-driven international voice support environment.

Preferred candidate profile

Experience:
01 years in international voice process / telecom support preferred.
Education:
UG (Any Stream); Graduates preferred. Freshers may apply.
Skills:
Excellent communication skills in English (Mandatory).
Strong problem-solving ability and customer-centric mindset.
Comfortable with rotational night shifts.
Willingness to work from the office (Koramangala location).

Best Regards

RINKY- 79961 80830

(if not reachable share your CV on whatsapp for further details)

Dont miss this chance

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