1 - 2 years
3 - 5 Lacs
Posted:2 days ago|
Platform:
Work from Office
Full Time
Role & responsibilities Handle inbound/outbound calls and provide exceptional customer service for Verizon telecom services. Troubleshoot technical issues and resolve billing or service-related queries efficiently. Document all customer interactions accurately in the system. Ensure first-call resolution and maintain high levels of customer satisfaction. Adhere to quality standards and meet daily performance metrics. Work in a fast-paced, target-driven international voice support environment. Preferred candidate profile Experience: 01 years in international voice process / telecom support preferred. Education: UG (Any Stream); Graduates preferred. Freshers may apply. Skills: Excellent communication skills in English (Mandatory). Strong problem-solving ability and customer-centric mindset. Comfortable with rotational night shifts. Willingness to work from the office (Koramangala location). Best Regards RINKY- 79961 80830 (if not reachable share your CV on whatsapp for further details) Dont miss this chance
Rivera Manpower Services
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