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Rivera Manpower Services
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Hiring Content Moderation Associate For Leading Technology Firm!!

Hiring Content Moderation Associate For Leading Technology Firm!!

Rivera Manpower Services

1 - 4 years

3 - 4 Lacs

Bengaluru

Posted:1 week ago| Platform:

Apply

Skills Required

Customer Service customer care Non Voice customer support trust and safety google Google Process chat support Chat Process technical support email support Content Moderation Web Chat

Work Mode

Work from Office

Job Type

Full Time

Job Description

Warm Greetings from Rivera Manpower Services ,

Hiring: Content Moderation Associate (1-3 Years Experience)

Location:

Apply Now: 7829336034 / 7829336202 / 9986267393 /8884777961

Eligibility:

Any Graduate
1 to 3 years
of experience in
customer support (voice/chat/email)
Strong communication & comprehension skills
Minimum
typing speed: 30 WPM
Must be comfortable working in
rotational shifts
and handling
sensitive content

Job Responsibilities:

Review and moderate
user-generated content
(text, image, video, audio) per client guidelines
Investigate and resolve issues flagged by users or systems
Provide customer support via
live chat, email, and calls
Handle
content escalations
, ensure quality & compliance
Maintain detailed records of customer interactions
Collaborate with internal teams and follow escalation protocols

Preferred Skills:

Prior experience in
B2C customer service
Knowledge of
online advertising
is a plus
Strong attention to detail, emotional resilience & critical thinking
Familiarity with
Trust & Safety operations
or content review processes

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