Hiring - COE Manager Revenue Cycle Management (RCM)

COE Manager Revenue Cycle Management (RCM)

Job Title: COE Manager Revenue Cycle Management (RCM)

Work Location:

• Free cab for female employee
• Chargeable cab for male employees

Role Overview:

Center of Excellence (COE) Manager

Revenue Cycle Management (RCM)

This role is pivotal in driving analytics-led decision-making, process reengineering, automation, and quality assurance to deliver measurable business value.

Key Responsibilities:

• Drive transformation initiatives across the business unit.
• Lead

  Six Sigma

  and

  Lean

  projects to enhance transaction quality and reduce operational costs.
• Implement automation and AI tools to minimize manual effort and improve efficiency.
• Spearhead COE initiatives such as auto-audit algorithms, claims diagnostics, and intelligent workflow redesigns.
• Conduct workshops and create executive-level presentations to communicate COE strategies.
• Oversee deployment of tools aimed at improving delivery and reducing costs.
• Manage denial prevention strategies and touch reduction initiatives to ensure SLA compliance.
• Ensure adherence to government and internal compliance standards, including training and reporting.
• Collaborate with cross-functional teams including operations, WFM, automation, and finance.
• Interface with client leadership and internal stakeholders to align COE goals with business outcomes.

Preferred Skills & Experience:

• Proven experience in

  RCM operations

  and

  healthcare analytics

  .
• Strong expertise in

  automation tools

  ,

  audit systems

  , and

  predictive modeling

  .
• Excellent communication and stakeholder management skills.
• Demonstrated ability to lead cross-functional projects and deliver results.

Formal Education & Experience:

• Graduation in any stream.
• 58 years of relevant work experience (Healthcare AR calling experience preferred).
• Minimum 5 years of experience in supervising teams.
• Experience in managing customer/payor relationships.

Application Instructions:

immediately or within 15 days

Note: