Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Helpdesk Operator

Sodexo Food Solutions India Pvt. Ltd.ces

2 - 3 years

1 - 2 Lacs

Ahmedabad

Posted:16 hours ago| Platform:

Apply

Skills Required

server lvm user account management technical troubleshooting vmware dns redhat linux helpdesk customer support yum system administration technical support active directory incident management installation microsoft windows troubleshooting nfs dhcp

Work Mode

Work from Office

Job Type

Full Time

Job Description

Sodexo Food Solutions India Pvt. Ltd. is looking for Helpdesk Operator to join our dynamic team and embark on a rewarding career journey Customer Support:Respond to user inquiries and provide technical assistance through various channels such as phone, email, chat, or in-person Troubleshoot and resolve hardware and software issues promptly Guide users through step-by-step solutions and ensure a positive customer experience Issue Resolution:Diagnose and analyze technical issues reported by users Escalate complex problems to higher-level support personnel when necessary Document all troubleshooting steps and solutions for future reference Technical Troubleshooting:Identify, research, and resolve technical problems related to hardware, software, and network connectivity Collaborate with other IT professionals to implement solutions and improvements User Training:Provide basic training to users on software and hardware usage Create user guides and documentation to assist with common issues System Maintenance:Perform routine system checks and maintenance tasks to ensure optimal performance Install, configure, and update software applications and operating systems Communication:Maintain clear and concise communication with users, keeping them informed about the status of their reported issues Collaborate with other support team members to share knowledge and best practices User Account Management:Assist in user account creation, modification, and termination processes Ensure compliance with security policies and procedures Reporting:Generate and maintain reports on helpdesk activity, including the number and types of issues resolved Provide feedback to the IT team regarding recurring issues and trends

Mock Interview

Practice Video Interview with JobPe AI

Start Server Interview Now

Sodexo Food Solutions India Pvt. Ltd.ces

806 Jobs

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Helpdesk Operator

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Sodexo Food Solutions India Pvt. Ltd.ces

Mock Interview

RecommendedJobs for You

Helpdesk Operator

Helpdesk Operator

Technical Support Delivery Analyst (Workday CLM and CI)

Senior Engineer-Integrated Ops

Technical Support Executive - Logistics Solutions

Specialist, IT Service Desk

Dover is Hiring For Technical Support -L1(International Voice Support)

Executive - Technical Support

Technical Support Executive

Erp Functional Consultant

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Upskill and Grow with AI

Personal Settings

Helpdesk Operator

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Sodexo Food Solutions India Pvt. Ltd.ces