Posted:3 days ago|
Platform:
Remote
Full Time
Projile is a fast-growing healthcare technology company building a cloud-based
community health platform. Our solutions empower healthcare providers, payers, and
community organizations to deliver integrated whole-person care. With clients across
North America, we focus on solving some of the most pressing challenges in healthcare,
including care coordination, social determinants of health, and value-based care.
As part of our rapid growth, we are expanding our delivery and support team in India to
ensure our clients receive high-quality, responsive, and technically sound configuration
and release support.
We’re seeking a Healthcare Solutions Analyst with a strong technical foundation and an
understanding of healthcare or SaaS solutions. This role combines solution configuration,
workflow setup, and release quality validation. You’ll be instrumental in configuring forms,
workflows, and notifications based on client requirements, and ensuring smooth rollouts
by supporting solution QA during client releases.
If you enjoy working at the intersection of business and technology, have an eye for detail,
and are motivated by improving healthcare outcomes through digital solutions — this role
is for you.
• Develop deep product knowledge, including modules, configuration options,
workflows, and notifications.
• Configure platform settings, forms, views, and permissions using Projile’s low-code
admin interface.
• Translate client requirements into solution configurations, ensuring accuracy and
business alignment.
• Review and validate workflows, notifications, and data flows for correctness and
usability.
• Collaborate with QA and development teams to perform solution QA, especially
during new client releases.
• Troubleshoot and replicate reported issues; escalate to senior team members when
necessary.
• Work with raw data (SQL queries, JSON, and flat files) to create views and validate
integrations.
• Maintain accurate documentation for configurations, known issues, and release
notes.
• Excellent English communication skills (written and verbal).
• 1–3 years of work experience as a configuration specialist, or
product/solution support role.
• Strong technical aptitude with working knowledge of JSON, SQL server.
• Strong analytical and problem-solving skills, with attention to detail.
• Bachelor’s degree in Computer Science, Information Technology, or a related field
(or equivalent practical experience).
• Experience with healthcare, Medicaid, or community health solutions.
• Familiarity with healthcare data standards (FHIR, HL7, CCDA).
• Prior experience working with US-based clients or healthcare organizations.
community outcomes.
management, or automation roles.
India, and beyond.
Projile Corporation
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Salary: Not disclosed
Salary: Not disclosed