Ensure the adherence of Supplier Quality and In-coming Quality
- Maintain Incoming parts quality, supplier monitoring and supplier audit
- Be Part of CFT to have concrete AOI development with CD team during development.
- Evaluate supplier product quality on regular basis and guide them to achieve consistency in quality.
- Participate in supplier CAT Meeting.
- Preparing and implementing supplier wise annual audit plan to improvement and evaluate the suppliers
- Analyzing the audit report and action plan from supplier for closing NCs
- Issue Supplier notification for quality issue, debit etc.
Adherence of quality systems at In-process Quality
- Conduct the Internal audit of product & Manufacturing Processes and taking necessary corrective & preventive actions to prevent occurrences.
- Review Layout testing and Functional testing for production process.
- Enforce First off, last off, In-process product audit, control charts are implemented.
- To ensure the Identification and traceability of parts during process and supplies to customer.
Maintain the QMS at Plant
- Provide the details of Customer QMS requirements to Employees
- Planning internal audit, coordinate to conduct management review meeting (MRM) & prepare minutes of meeting for necessary actions.
- Carryout IATF internal audit as per plan in coordination with BU QMS lead.
- Maintain QMS documents legibility & availability.
- Implement Inspection standard and work instructions related to all QA process
- Timely submission of revalidated reports and maintain layout inspection records etc.
- Preparing the plan for process, product and poka-yoke Audit and analyzing audit report.
- Preparing observation NCs report & tracking and verifying the actions against the NCs to ensure timely closure.
Achieve Zero defect out-flow to Customer
- Control of master sample & revalidation.
- Promote awareness of customer requirements throughout the organization.
- Participate in APQP process.
- Establish Quality control measures at the identified critical control parameters.
- Ensure enough lighting is there in applicable parts checking area.
- Control on outsourced processes.
- Provide and check use of required PPEs to Shift Inspectors.
- Set the competitive targets for Inspectors to improve Quality and productivity
Up-keeping available facility at Quality Lab
- Monitor the calibration of measuring instruments as per plan
- Controlling of measuring and testing equipment
- To follow on testing with outside lab & maintaining the QA lab.
NPD Quality
- Review control plans (Pre-launch and full production) and identify product design and process concerns during product planning stage.
- Cross verify the documents (Setup approval/first piece approval/in process inspection/ final inspection/ dock audit)
- Develop action plan to reduce vital RPNs through ME team (Above set baseline)
- Be active member in CFT for development of Process documents during the Product Planning process (Gate 0) and all steps of DFMEA
- Participate as CFT member to Calculate the SOD (Severity x Occurrence x Detection) number or risk priority number (RPN) as part of PFMEA
- Communicate the importance of the implementation of QMS procedures to NPD (Program Management) and ensure alignment to VQS
- Ensure the entire new product development process has quality assurance built in every step
Maintain the Customer Quality, Customer Complaint handling & IHR
- Attending customer complaint & analyzing defect/abnormality as per customer feedback & keeping documentation of corrective measures.
- Taking contentment action at customer end, warehouse & BSR. Doing root cause analysis & preparing action plan for taking corrective measures & horizontal deployments.
- Updating the corrective measures in FMEA
- Reporting to customer on process side & inspection side corrective action
- Improve PPM at customer ends.
- Participate in CAT meeting and reporting the action taken in timely manner to management and customers.
- Attending planed /surprise customer audit.
- Maintaining shop floor activities as per Customer Audit Check sheet in order to maintain customer audit score, product and process quality as per customers standard requirement (CSR).
- Preparing and implementing actions as per audit report observation and ensure timely NC closure.
- Maintaining warranty/EFR signoff documents and analyzing the same on timely intervention
- Maintaining Inspection agreement/ CSR and educating team on the same
- Monitoring inspection activity as per inspection agreement at final inspection along with Customer Specific Requirement.
Monitoring SPC (Statistical Process Control)
- Monitoring & Improving process capability for product characteristic by using SPC toll to reduce variations.
- Conducting SPC study of process, setting control limits & training operators to use the same
Employee Training & Development
- Conducting training as per the IATF & QMS requirement.
- Documenting employee skill & responsibility matrix and training employees for skill improvement.
- Awareness training to QA Engineers on SPC, MSA & PPAP.
- Ensure Employee involvement through Kaizen competition by involvement of all QA employees.