Head Operations Gift City with a MNC Bank

Position Purpose

Management of GIFT IBU Operations

Responsibilities

Direct Responsibilities

The job encompasses handling of Credit (Loan Transactional Management, Documentation Management, Trade Finance, Remittances, Risk Management, Regulatory Reportings, SEZ filings, Expense Management, Relationship Support and General Branch Operational Management

• Handling the instructions received via digital and non-digital platforms from the client and performing the necessary checks (regulatory/transactional) as well as ensuring that the transaction abides by the internal policies/SOPs
• Carrying out the necessary due-diligences with respect to the Risk and Compliance parameters, particularly in reference to the Sanctions Checks and Red Flags.
• Initiate the transactions in the processing platform/authorising the transactions and also co-ordinating with all the support-teams as per the agreed SLAs.
• During the course of the work, liaising with the stakeholders – Treasury, Front / Back Offices, Credit, Finance, OPC, Risk, Compliance, Tax, Client Onboarding, Admin, External Consultants, Project Teams, Relationship Teams, Correspondent Banks, Legal, IT-support and all other supporting teams ; also liaise with the regulators as and when required.
• Operations Management - Ensure implementation of laid down operational procedures, interact with Business Lines and monitor the performances of Off-shored Operations (Trade and Cash Management) the appropriate governance. Monitor turn-around times, operational efficiency level, minimize error rates. Streamline processes/systems, ensure smooth error free quality operations and meet business requirements.
• Client Management – Provide all the necessary support the clients for their requirements and meeting their expectations.
• Project Management and Product Developmental support – Co-ordinate and assist the Project & Product teams during the entire life-cycle of the product development and launch stage
• Custody and Safe-keep of the Credit Documents and maintaining the repository of the credit files, documents and all the linked documentation.
• Regulations & Compliance - Review and monitor compliance with internal & external standards, including accounting standards., review and monitor timely submission of returns on time. Being hands-on and updated on all the encompassing regulations including the IFSCA regulations. Updating and incorporating the latest regulatory changes in the impacted procedures/policies/processes as required from time to time.
• Other responsibilities: Risk Management; MIS Reporting; Team Management; Relationship Support to business lines; Anti-Money Laundering Financial Sanctions related duties.
• Handling the Audits (External/Internal) and work towards the necessary remediations and process changes as required
• Payments and Vendor Management

Contributing Responsibilities

• Participate in various GIFT Committees, representing the Operations / ITO side and contribute to the committee decision from an operational angle.
• Team Management and mentoring
• Assist the Head of GIFT, for any other Management matters.
• Managing the branch in the absence of the GIFT Head

Technical:

• Minimum of 10-15 years in all areas of Banking Operations;
• Knowledge in Credit Management, Loan Operations, ECBs, Structured Finance & Syndicated Loans.
• Strong on Regulations – IFSCA, FEDAI, UCPDC, FEMA, RBI, SEZ Rules ; Internal accounting systems and packages; Internal procedures and guidelines.

Behavioral:

• Accountability
• Solution-centric approach
• Stakeholder management
• Impeccable conduct
• Analytical and solution oriented mind-set

Education Level: Master Degree or equivalent (>4 years)

Experience Level: At least 10 + years