Head of Digital Transformation & Application Support

Head Digital Transformation & Application Support

A unique leadership role to enable and drive Digital Transformation and Innovation in the Aviation

Industry. Opportunity to help develop and build best in class Airport Core Architecture and AI

based innovative solutions for airport customers. This will involve all aspects of technology

architecture, innovative software solutions (including cloud-based services), hardware, networks

and the associated services. The role would be liaising extensively with airport stakeholders and

would be instrumental in taking key decisions for the growth of the organization. The role would

be a key driver for company to achieve its objective of becoming an Industry leader and the

preferred Airport IT Services provider. The candidate should understand digital industry trends

transportation sector and possess proven expertise in designing and developing digital solutions.

The candidate is expected to collaborate closely with internal Commercial, Operations and Project

Delivery teams to drive best in class solutions and enable the growth of the Company. The

candidate will directly report to the COO and build and lead a team of domain architects (COEs,

Products) and SMEs. Enable organization build innovative service offerings.

Roles & Responsibilities

• Visualize the Digital Transformation of "Airport IT Services & Operations" through Innovation.

• Lead the development and architecture of the Core Airport IT (Airport IT) digital airport

Platform and associated application solutions.

• Adopt leading COEs, Products teams and systems Engineering, software development, integration,

testing and QA methodologies to ensure that the evolution of the Airport IT Platform is achieved

on time and within budget.

• Coordinate closely with the leadership team to ensure that the Airport IT Platform evolves to

support the business plan and successive AOP's

• Explore and develop digital technologies and assess their value

• Study the latest technologies and conceptualize the best use cases for Airports.

• Lead and Develop incubation labs to build products & services to create new value

• Continuously assess airport digital business solutions as candidates for integration in the Platform

• Create a team of solution integration SME's to evolve the Airports IT Platform.

• Provide training / mentoring resources to the architecture, integration and development teams.

• Closely interact with OEM's, solution providers and Clients to support the solution build and

business development.

• Generate revenues with Digital Solutions and Product developments.

• Cost saving by implementing digital technologies/ automation for IT operations and services.

• Be an evangelist for digital transformation in the Airport IT Services & Operations and represent

company in external forums.

• Be a thought leader in this space.

Required Skills

• Engineering Degree or Masters (Mathematics, Science, IT).

• 18+ years related work experience in product/platform/AI/solutions development iith 10 years in

a leadership role in IT Services & Operations, Aviation and transport industries experience iill be

advantageous.

• Has demonstrated Thought Leadership

• Has formed and led technology teams that have developed notable digital innovations.

• Understanding of AI, IT Applications, IT Infrastructure, Database & Networks and programming

languages.

• Extensive experience in large scale systems integration and large systems architecture.

• Has worked in solutions development / integration with large complex, transactional, real time

systems environments.

• Successful team leader with proven leadership skills.

• Very familiar with IT Services & IT operations of complex and large scale infrastructure

environments.

• Articulate and good communication skills.

• Comfortable leading projects and programs and managing at a detailed level.

• Very familiar with digital innovation in IT operations

• Very familiar with Predictive technologies, Incidence Avoidance etc

• Demonstrated ability to analyze business requirements mapped to digital technology trends so as to derive high level architecture and integrated solutions.

• Experienced in Platform architectures and challenges

• Should possess extensive detailed working knowledge and acumen in the technology domains.

• Enterprise architecture best practices, including, but not limited to, digital, logical and physical

architectures, network communications, operating systems, applications, data base servers,

application servers, web servers, server consolidation, server network and storage performance,

server and storage virtualization & capacity planning and cloud services.

What is in store for you?

• An opportunity to define, lead and coordinate first of its kind Airport IT platform enabled using

digital technologies — Al/ML, Cloud and I0T

• Build a best-in-class IT Operations Architecture

• An opportunity to work in a diverse environment addressing the global market.

• Liaise extensively with customer stakeholders and IT industry peers.

Company Profile

WAISL appraised digital transformation partner for businesses across industries with a core focus on aviation and related adjacencies. We transform airports and relative ecosystems through digital

interventions with a strong service excellence culture. As a leader in our chosen space, we deliver

world-class services focused on airports and their related domains, enabled through outcome-

focused next-gen digital/technology solutions.

At present, WAISL is the primary technology solutions partner for Indira Gandhi International

Airport, Delhi, Rajiv Gandhi International Airport, Hyderabad, Manohar International Airport, Goa,

Kannur International Airport, Kerala, and Kuwait International Airport, and expect to soon

provide similar services for other airports in India and globally. WAISL, as a digital transformation

partner, brings proven credibility in managing and servicing 135+Mn passengers, 80+ airlines, core

integration, deployment, and real-time management experience of 2000+ applications vendor

agnostically in highly complex technology converging ecosystems. This excellence in managed

services delivered by WAISL has enabled its customer airports to be rated amongst the best-in-

class service providers by Skytrax and ACI awards, and to in many innovations and excellence

awards.

At WAISL, we aim to streamline hoi enterprises and industries operate through technology. We

implement and integrate technologies that enhance efficiency and transform processes from

airports and smart cities to energy and hospitality. Our solutions—spanning biometric systems,

digital twins, integrated command and control centers, cyber security/sustainability suites,

predictive data-driven insights, etc.—work together seamlessly to deliver more innovative,

efficient, and intuitive experiences elevating business outcomes.

At WAISL - We don’t just innovate; redefine what’s possible. WAISL - Your Preferred Digital

Transformation Partner.