Head - Information Technology (Regional Business)

Job Description Information Technology Systems Management Manage all Information Technology systems, including servers, laptops, operating systems, telephones, software applications, and peripherals. Provide expertise and support during systems upgrades, installations, conversions, and file maintenance. Manage systems development, enhancement, and integration with existing systems. Collaborate with internal stakeholders to develop strategies and plans to enhance client services, improve user effectiveness, and foster innovation. Regularly communicate with Client Government, executive management, and all users of information services and systems. Provide innovative solutions to the enterprise, focusing on cost-saving initiatives and technologically superior solutions. Policy and Financial Management Develop and ensure implementation of all Information Technology policies and procedures, including architecture, security, disaster recovery, standards, purchasing, and service provision. Manage financial aspects of the Information Technology Division, including purchasing, budgeting, and budget review. Technology Management and Governance Keep current with the latest technologies and determine new technology solutions to meet business and system requirements. Support Information Technology governance by enforcing policies, performing corporate Information Technology risk management functions, and overseeing procurement and implementation of projects and equipment. Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements. Support VFS Global’s mission and follow all standards, policies, procedures, and confidentiality guidelines. Manage client relationships (internal and external) and overall stakeholder management, ensuring alignment with organizational goals and objectives. Team Management & Succession Planning Manage and develop staff, including performance management, training, and career development. Create and maintain a robust talent pipeline to ensure succession planning (1:2 ratio). Environment, Social & Governance Oversee corporate governance within the assigned region, ensuring alignment with organizational principles, policies, and regulations. Promote judicious use of natural resources and adhere to the organization's environment, health, and safety policies, objectives, and guidelines. Show more Show less