Head Human Resource

Job Title:

Job Category:

Academic Qualification

• MBA / MSW in Human Resources or equivalent
  

Industry Experience

• 1015 years of relevant experience in

  Automobile Dealerships

Skill Set

Technical Skills

1. End-to-end HR Operations (attendance, payroll inputs, workforce discipline)
   
2. Frontline Recruitment & Onboarding
   
3. Statutory Compliance (Shops & Establishments Act, PF, ESI, CLRA, Factories Act)
   
4. Employee Relations & Grievance Handling
   
5. Domestic Inquiry Support & Documentation
   
6. HRIS, MIS & Workforce Analytics
   
7. Performance Management System (PMS) execution
   
8. POSH awareness and case facilitation
   
9. Contract labour compliance monitoring
   

Soft Skills / Personality Traits

1. Strong people orientation with fairness and maturity
   
2. Excellent communication, negotiation, and relationship-building skills
   
3. High emotional intelligence with a professional demeanor
   
4. Strong follow-up and execution-driven leadership
   
5. Analytical and data-driven approach
   
6. Effective conflict resolution skills
   
7. High integrity and confidentiality
   
8. Resilience, composure, and practical problem-solving ability
   
9. Ability to influence and partner with senior business stakeholders
   
10. Discipline orientation balanced with empathy
    

Added Advantages

1. Exposure to HR audits, labour inspections, and vendor compliance
   
2. Hands-on experience with payroll systems
   
3. Strong understanding of labour law documentation and case handling
   

Key Roles & Responsibilities

(Not limited to the below)

1. HR Operations & Workforce Discipline

• Lead HR operations for ~1,500 employees across Pune locations
  
• Ensure accuracy in attendance, shifts, leave management, and payroll inputs
  
• Maintain 100% employee documentation (appointments, confirmations, transfers, exits)
  
• Drive workforce discipline, absenteeism control, and prevent absconding cases
  
• Manage contract labour deployment, documentation, and wage compliance
  

2. Recruitment, Onboarding & Early Attrition Control

• Drive end-to-end hiring for Relationship Managers, Service Advisors, Technicians, and support staff
  
• Achieve manpower fill rates as per approved budgets
  
• Ensure structured induction and same-day documentation for new joiners
  
• Monitor and reduce early attrition (030–60–90 days)
  
• Maintain manpower dashboards and hiring conversion ratios
  

3. Employee Relations, Grievance Handling & POSH Execution

• Act as first-level HR authority for grievances and misconduct cases
  
• Coordinate domestic inquiries, charge-sheeting, and documentation under CHRO guidance
  
• Serve as POSH SPOC for Pune; ensure statutory displays, awareness sessions, and complaint facilitation
  
• Promote ethical conduct, discipline, and a fair resolution culture
  

4. Statutory & Legal Compliance (Pune Region)

Ensure compliance with:

• Shops & Establishments Act
  
• PF, ESI, and Gratuity
  
• Contract Labour Regulation Act
  
• Factories Act (for workshops)
  

Additional responsibilities:

• Maintain statutory registers, records, and monthly/annual returns
  
• Lead labour inspections, audits, and government interactions
  
• Monitor contractor statutory compliance
  
• Ensure compliance with Labour Codes and other applicable laws
  

5. Performance, Training & Engagement

• Execute PMS cycles: goal setting, mid-year, and annual reviews
  
• Identify training needs and coordinate learning interventions
  
• Drive employee engagement initiatives and communication forums
  
• Cascade HR policies, values, code of conduct, and behavioural standards
  

6. MIS, Reporting & HO Coordination

• Publish weekly and monthly dashboards (headcount, attrition, hiring, attendance, compliance)
  
• Coordinate closely with Group CHRO and Corporate HR on initiatives
  
• Support HRIS implementation, digital HR tools, and process automation
  

7. Culture, Values & Leadership Support

• Reinforce customer centricity, discipline, ethics, and operational excellence
  
• Support business leaders with people insights and manpower planning
  
• Ensure a stable and productive work environment across showrooms and workshops
  

8. Any other responsibilities

Key Result Areas (KRAs)

1. Overall and early attrition rate (0–90 days)
   
2. Recruitment TAT and offer-to-joining conversion
   
3. Absconding rate and discipline adherence
   
4. Attendance and payroll input accuracy
   
5. Statutory compliance and audit scores
   
6. Grievance closure TAT
   
7. PMS completion and data accuracy
   
8. Employee engagement participation and feedback scores