Head Facility Management

Job Title:

Key Responsibilities:

1. Security Management Responsibilities:

• Oversee security services, including the direction, strategic development, and performance management of the security team.
• Review and update security measures and protocols regularly.
• Identify potential security risks and areas for improvement within the organization.
• Ensure compliance with federal security laws and regulations.
• Present security risk assessments and propose updated policies to the management team.
• Collaborate with management to develop and manage security budgets.
• Establish and maintain security protocols, conduct employee and security staff training.
• Promote security awareness and foster a culture of responsibility across the organization.
• Conduct security audits and oversee incident response planning, including investigations and legal matters associated with security breaches.

1. Housekeeping Services Management Responsibilities:

• Ensure the highest standards of cleanliness, safety, and comfort in all areas of the organization.
• Address complaints and issues related to housekeeping services.
• Monitor compliance with sanitation, safety, and aesthetic standards.
• Approve supply requisitions and control material costs.
• Manage the housekeeping budget and perform cost control procedures.
• Handle escalations related to housekeeping issues in line with company policies.
• Conduct surprise inspections of facilities to ensure standards are maintained.
• Oversee vendor management and negotiate terms of association.

1. Logistics & Transportation/Fleet Management Responsibilities:

• Manage administrative and technical activities related to the logistics and transportation department.
• Develop plans and strategies to enhance logistics efficiency and optimize operations.
• Design and implement standard operating procedures (SOPs) to streamline logistics functions.
• Oversee the procurement of new vehicles and the sale of old vehicles.
• Conduct regular fleet inspections for safety and maintenance issues.
• Ensure compliance with regulatory requirements and safety standards.
• Manage fuel requests, fuel stock, and spare parts inventory.
• Handle vendor selection and negotiate contracts for fleet management.

1. Facilities Management Responsibilities:

• Oversee the maintenance of administrative offices, units, and hostels within the organization.
• Develop and implement policies and procedures for accommodation allocation.
• Approve accommodation allocations for staff, doctors, and guests.
• Arrange alternative accommodation if internal facilities are unavailable.
• Conduct facility inspections to identify repair or renovation needs.
• Ensure compliance with government regulations, safety, fire prevention, and health standards.
• Maintain service contracts, insurance plans, and agreements for facility management.
• Oversee the annual maintenance and disaster preparedness for facilities.

Knowledge Requirements:

• Knowledge of hospital operations, security management, housekeeping, logistics, and fleet management.
• Familiarity with basic legal matters related to facilities and service management.

Abilities Requirements:

• Ability to plan, direct, and coordinate with various units.
• Strong skills in formulating and implementing SOPs, policies, and procedures.
• Creative and constructive problem-solving abilities.
• Ability to manage competing demands efficiently.

Skills Requirements:

• Excellent written and verbal communication skills.
• Strong organizational and problem-solving abilities.
• Strong leadership and project management capabilities.
• Proactive with excellent multi-tasking, analytical, and interpersonal skills.
• Attention to detail and excellent negotiation abilities.

Behavioral Requirements:

• Self-starter with high motivation and ability to work independently.
• Ability to work under pressure and maintain a positive attitude.
• Pleasant, presentable, and professional demeanor.
• Mature, composed, and sensitive in interactions with others.

Who Can Apply:

• Candidates with 10-15 years of experience in security, housekeeping, logistics, and facilities management are encouraged to apply. Previous experience in managing support services in a large organization is preferred.