HumminBird Consulting

We are looking for a highly experienced and process-driven AVP Facility & Operations to lead our facilities function across all centers. This is a senior leadership role responsible for ensuring operational excellence, health & hygiene standards, cost control, and compliance across all facilities. The role includes overseeing soft and hard services, vendor performance, preventive maintenance, expense tracking, and end-to-end center management. We currently have several ISO-certified centers and aim to make all our spaces 100% ISO-compliant. A strong understanding of process adherence, compliance management (especially air, safety, and statutory regulations), and experience with ISO certification processes will be highly valued. Must be well-versed in using facility management software to drive consistency, automation, and reporting across locations. Job Responsibilities Lead all facility operations across DevX centers pan-India, ensuring consistent delivery of topnotch services across soft and hard service domains. Drive the upkeep, hygiene, and maintenance of all locationscovering housekeeping, MEP, HVAC, security, and overall facility health. Implement robust preventive and breakdown maintenance processes to ensure uninterrupted operations. Oversee vendor sourcing, negotiation, onboarding, and performance tracking across all facility functions. Plan and manage annual facility budgets, monthly projections, and cost control across all centers. Establish and enforce facility SOPs, audit checklists, and operational benchmarks for service delivery. Ensure strict adherence to compliance, statutory, environmental, and safety norms, including air quality, emergency systems, and fire safety. Support and drive DevXs ISO certification journey-currently covering several centers-with a goal of 100% ISO-compliant operations. Coordinate with cross-functional teams during center setup and ensure facility readiness for handover and launch. Lead and mentor a team of facility executives/managers while fostering a proactive, ownership-driven culture. Drive training and development initiatives for the facility team, ensuring continuous upskilling, SOP adherence, and audit preparedness across all centers. Use facility management software to maintain logs, manage workflows, automate checklists, and generate reports. Qualifications & Experience Graduate/Postgraduate in Facility Management, Engineering, Operations, or a related field. 15+ years of hands-on facility management experience, including at least 5+ years in a leadership capacity. Experience managing multi-location operations in managed offices, co-working, or commercial real estate is preferred. Strong understanding of facility systems (electrical, HVAC, plumbing), vendor ecosystems, and service contracts. Strong grasp of safety standards, statutory regulations, environmental norms, and processdriven operations. Prior exposure to ISO certification processes is a strong advantage (not mandatory). Must have strong experience working with facility management software and digital checklist systems. Ability to manage large cross-functional teams and deliver consistently high service standards at scale. Skills Required Expertise in both soft and hard services management Strong financial acumen for budget control and forecasting Process-driven approach with eye for compliance and audit-readiness Software-savvy: adept with tools and platforms for facility management Vendor and stakeholder management Leadership, team development, and multi-location coordination Excellent communication and problem-solving abilities