Head - Compliance Operations

• Ensuring all compliance related activities are completed to both internal and external standards, and within agreed SLAs
• Ensure that staffing levels are adequate for demand, and projection tools are utilised to predict and determine future volume. Remain in a state of control.
• Where necessary, lead the engagement, selection, and management of 3rd party providers to ensure compliance operation volume is effectively managed on an ongoing basis
• Ensure that all points of escalation to the 2nd line and Senior Management are clearly defined, kept up to date, and continually adhered to
• Lead new Product and Jurisdiction reviews on behalf of Compliance Operations
• Identify control gaps and lead the implementation of control enhancements that could impact the compliance of Nium
• Build up and maintain compliance Quality Checking (QC) and testing activities as per regulatory and governance requirements and issue internal reports to Senior Management on quality and performance
• Develop and improve the company s Operational policies and procedures on an ongoing basis
• Be a key stakeholder in the facilitation of Compliance external audits, exams, and support on bank partner requests
• Ensure operational reporting to partner banks is conducted and distributed within agreed SLAs
• Continually assist to improve and streamline end to end compliance operational processes through automation and technology
• Manage and contribute to global Compliance Committees.
• Participate in Compliance or business-driven projects, including regulatory developments and strategic initiatives

Requirements

• At least 10 years experience within regulated companies, in senior compliance role(s) with robust knowledge on Compliance topics (KYB / KYC, AML/CFT, Sanctions etc.) and experience in managing and leading a team.
• Good understanding of the global Payments/Fintech industry
• ACAMS / CRCM / ICA certified (preferable)
• Experience with correspondent banking, banking as a service, and Financial Institution clients
• Strong analytical skills with experience in problem solving and being able to implement and deliver solutions
• Demonstrate clear sense of accountability in performing the role and a positive demeanour
• Ability to identify risks, control gaps, inefficiencies, see the bigger picture, challenge the current status quo and define scalable and sustainable processes and methodology
• Ability to lead end to end process and control improvements cross functionally and across various regions
• Proven ability to manage large, complex, and geographically dispersed operational teams
• Able to prioritise quickly and meet deadlines even under pressure
• Strong stakeholder management and communication skills
• Willingness to learn continuously and keep up to date with the Payments industry and its regulatory landscape (Globally).