Posted:None|
Platform:
Work from Office
Full Time
• Handle the administration of ERP/HCM L1 support services.
• Ensure accurate and timely resolution of support issues.
• Coordinate with stakeholders to schedule and organize support activities.
• Monitor and track support requests and resolutions.
• Provide administrative support to the support team.
• Generate reports on support activities and outcomes.
• Address user queries and provide assistance as needed.
• Efficient and accurate support administration.
• Timely resolution of support issues.
• Positive feedback from users and stakeholders.
• Accurate and comprehensive reporting on support activities.
• Strong administrative and organizational skills.
• Effective communication and customer service skills.
• Knowledge of ERP/HCM support administration processes.
• Proficiency in Oracle Fusion or SuccessFactors HCM.
• Attention to detail and accuracy.
• Ability to manage multiple tasks and priorities.
• Bachelors Degree in Computer Science, Information Systems, or a related field.
• Strong background in business process analysis and ERP systems
Randstad
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