Guest Service Associate

As a Guest Service Associate at Ahmedabad Airport in the Retail industry, your main responsibility will be to ensure that all guests have a pleasant experience during their visit. This includes greeting guests upon arrival, assisting them with their purchases, handling inquiries and requests, providing information about offers, resolving complaints, and maintaining a welcoming and professional atmosphere. Key Responsibilities: - Greeting and welcoming guests - Enhancing guest satisfaction - Having knowledge of products, promotions, and offers - Upselling products - Following standard operating procedures set by the organization - Maintaining cleanliness of the outlet at all times - Handling billing system - Managing inventory - Addressing guest grievances - Collaborating with team members to achieve targets Qualifications Required: - Minimum 1 year experience in Retail/QSR/Hospitality/Food industry with mandatory sales experience - Good communication skills - Team player - Result-oriented with a high level of motivation for self-growth - Well groomed and presentable Please note that the job is full-time and permanent with health insurance and provident fund benefits. Weekend availability is required for this position. If interested, you can contact Ashwani at 8700964770. Please ensure that you have a police verification report as the work location is in person.,