Guest Service Associate - Housekeeping

Fairmont Hotels Resorts

0 - 3 years

1 - 4 Lacs

Gandhinagar

Posted:1 day ago| Platform:

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Skills Required

Housekeeping Hospitality Basic Quality standards Chemical Time management guest satisfaction Guest service hotel operations Guest Service Associate

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a dedicated and detail-oriented Guest Service Associate - Housekeeping to join our team in Gandhinagar, India. As a key member of our housekeeping department, you will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction in our hotel.

Clean and maintain guest rooms, public areas, and assigned spaces according to established standards and procedures
Respond promptly and professionally to guest requests and concerns
Ensure proper stocking and organization of housekeeping carts and supply areas
Report any maintenance issues or safety hazards to supervisors
Collaborate with team members to achieve departmental goals and maintain a positive work environment
Adhere to all safety and security protocols, including proper handling of cleaning chemicals and equipment
Assist in deep cleaning projects and special assignments as needed
Maintain accurate records of cleaned rooms and completed tasks
Participate in regular training sessions to stay updated on best practices and new procedures
Contribute to creating a welcoming and comfortable environment for all guests

Proven experience in housekeeping or a similar role in the hospitality industry preferred
In-depth knowledge of cleaning techniques, procedures, and safety standards
Proficiency in using various housekeeping equipment and c

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