Guest Service Associate -Housekeeping

Fairmont Hotels Resorts

0 - 3 years

1 - 4 Lacs

Kochi

Posted:23 hours ago| Platform:

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Skills Required

Housekeeping Hospitality Hospitality management Time management Focus Inspection Customer service Guest Service Associate Room Inventory

Work Mode

Work from Office

Job Type

Full Time

Job Description

Join our team as a Guest Service Associate - Housekeeping at our premier hotel in Gandhinagar, India! Were looking for a detail-oriented and customer-focused individual to ensure our guests have a comfortable and memorable stay.

Clean and maintain guest rooms, public areas, and back-of-house spaces to the highest standards of cleanliness and hygiene
Respond promptly and professionally to guest requests and concerns
Restock guest room amenities, linens, and supplies as needed
Inspect rooms and public areas for cleanliness, maintenance issues, and safety hazards
Collaborate with other departments to ensure seamless guest experiences
Assist in deep cleaning and special projects as assigned
Maintain accurate records of cleaned rooms and inventory
Adhere to all safety and sanitation protocols
Report any maintenance issues or safety concerns to the appropriate personnel

Bachelors degree in Hospitality Management or Diploma or Certificate Course in Hospitality Management preferred
Strong attention to detail and commitment to cleanliness standards
Excellent customer service skills with a fri

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