On-site
Full Time
Position Title: Guest Experience and Operations Manager
Location: Goa
Salary : 3-5 lacs P.A
Reports To: General Manager
Department: Operations
Guest Experience.
· Handling of guests from check-in to check-out.
· Ensuring that the testimonial is obtained
· Ensuring that standards are maintained.
Operational responsibility
· Which will be covering both the Housekeeping Aspect and the maintenance.
· Ensuring that all necessary documents are maintained (managing inventory both of linen and furniture- monthly)
· SOP to be implemented
Financial Management.
· Oversee billing and payment process.
· Cost to be monitored.
· Guest supplies and cleaning supplies to be controlled and necessary documents for record to be maintained.
Training.
· Training and ensuring all relevant documents are maintained
ALYF
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