This is a full-time on-site role for a Guest Relations Manager located in Mahabaleshwar. The Guest Relations Manager will be responsible for managing guest services, ensuring customer satisfaction, and addressing any guest concerns promptly. Daily tasks include coordinating with different departments, training staff in guest relation protocols, maintaining detailed records of guest interactions, and implementing customer service standards. The role also involves actively engaging with guests, understanding their needs, and enhancing their overall experience.

Qualifications

Guest Relations and Customer Service skills
Strong Communication and Customer Satisfaction skills
Experience in Training staff
Excellent problem-solving and organizational skills
Ability to work independently and collaboratively with a team
A background in hospitality management or a related field is preferred
Fluency in multiple languages is an advantage

More Jobs at Courtyard by Marriott Mahabaleshwar

Guest Relations Manager

Mahabaleshwar, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Courtyard by Marriott Mahabaleshwar

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Guest Relations Manager