Guest Relations Executive

Roles & Responsibilities:

• Greet and assist

  walk-in clients, visitors, and channel partners

  at the sales office or project site.
• Coordinate

  site visits

  , ensure proper arrangements, and inform the sales team in advance.
• Maintain visitor records and update daily

  walk-in reports

  .
• Provide guests with brochures, project details, and amenities overview as needed.
• Manage front-desk activities, calls, and appointment scheduling.
• Ensure the

  reception and sales lounge area

  are tidy, organized, and presentable.
• Follow up on client appointments.
• Coordinate with internal teams (sales, admin, housekeeping) for seamless guest experience.
• Handle client queries politely and escalate concerns to appropriate team members.

Required Skills & Attributes:

• Pleasant personality with excellent

  communication and interpersonal skills

• Proficient in

  MS Office (Word, Excel, Outlook)

• Good command of

  English, Hindi, and local language

• Customer-focused attitude and

  professional grooming

• Ability to multitask and handle pressure in a fast-paced environment

Qualifications:

• Graduate in

  Hospitality, Business Administration, or any relevant field

• Minimum

  1 year of experience

  in guest relations/front office, preferably in

  real estate, hospitality, or service sector