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Wonderla Holidays Ltd
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Guest Relations Executive

Guest Relations Executive

Wonderla Holidays Ltd

0 years

3 - 4 Lacs

chennai

Posted:4 hours ago| Platform: GlassDoor logo

Apply

Skills Required

communication leadership management flexibility service

Work Mode

On-site

Job Type

Full Time

Job Description

Skills:-

Excellent communication and interpersonal skills.
Strong leadership ability with experience in managing guest-facing teams.
Customer-first mindset with excellent conflict resolution and problem-solving skills.
Ability to multitask and remain calm under pressure in a fast-paced environment.
Hands-on experience in guest feedback management (NPS, online reviews).
Proficiency in English; regional language skills are an advantage.
Flexibility to work on weekends, holidays, and extended hours.

Requirements

Proven experience as Guest Relations Executive, or in a customer-focused leadership role (hospitality, amusement park, aviation, or retail industry).
Strong organisational and team management skills.
Ability to handle large guest volumes and deliver service excellence in a high-pressure environment.
Professional grooming, strong sense of responsibility, and commitment to guest delight.
Any Degree / MBA in Hospitality/Tourism/Business Administration preferred.

Proficiency in English and Tamil.

Job Type: Full-time

Pay: ₹300,000.00 - ₹450,000.00 per year

Benefits:

Provident Fund

Work Location: In person

Speak with the employer
+91 9716698526

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