Guest Relation Executive

Vasantha Subaramanian Hospitals

2 - 5 years

1 - 3 Lacs

chennai

Posted:15 hours ago| Platform:

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Skills Required

front office executive guest relations executive front office gre patient care services guest relations opd op coordinator guest handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Ensure seamless coordination between guests, doctors, nurses, and other hospital staff to provide exceptional patient care services.
Handle guest complaints and feedback in a professional manner to resolve issues promptly.
Manage front office operations efficiently, including handling patient registration, billing, and scheduling appointments.
Provide excellent customer service by responding to guest queries and resolving concerns in a timely fashion.
Maintain accurate records of patient interactions and updates for smooth communication among team members.

Desired Candidate Profile

2-5 years of experience as a Guest Relations Executive or similar role in a healthcare setting (OPD/Hospital).
Strong knowledge of GRE (Guest Relationship Executives) principles and practices.
Excellent communication skills with ability to handle sensitive situations professionally.
Proficiency in front office executive activities such as registration, billing, and scheduling appointments.

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