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2.0 - 5.0 years
1 - 3 Lacs
chennai
Work from Office
Roles and Responsibilities Ensure seamless coordination between guests, doctors, nurses, and other hospital staff to provide exceptional patient care services. Handle guest complaints and feedback in a professional manner to resolve issues promptly. Manage front office operations efficiently, including handling patient registration, billing, and scheduling appointments. Provide excellent customer service by responding to guest queries and resolving concerns in a timely fashion. Maintain accurate records of patient interactions and updates for smooth communication among team members. Desired Candidate Profile 2-5 years of experience as a Guest Relations Executive or similar role in a healthca...
Posted 3 months ago
3 - 8 years
3 - 4 Lacs
Noida, Greater Noida
Work from Office
Role & responsibilities At OP: - Greet customers with warmth & politeness. - Guide them to the area they are required to go. - Attend to all guests promptly and courteously; coordinate services as per their requirements. - Be aware of customers names, their appointment time and greet repeat customers with recognition and warmth. - Help customers fill the registration forms and any related documents. - Complete the Registration Process and generate UHID Cards for patients. - Handle VIP customers with special attention; ensure all departments are alert and services are smooth. - Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them ...
Posted 6 months ago
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