0 years
1 - 3 Lacs
Posted:8 hours ago|
Platform:
On-site
Full Time
We are seeking a charismatic and customer-focused Guest Relations Executive to enhance our guests’ experiences from arrival to departure. The ideal candidate will be responsible for greeting guests, managing reservations, addressing concerns, and ensuring a seamless café experience.
Key Responsibilities:
· Warmly welcome guests and assist with seating arrangements.
· Manage reservations and ensure efficient table turnover.
· Handle guest inquiries regarding menu, services, and special requests.
· Address and resolve customer complaints professionally.
· Coordinate with the kitchen and service staff to ensure timely service.
· Maintain a guest database for personalized experiences.
· Organize VIP and special event bookings.
· Monitor customer satisfaction and suggest improvements.
· Assist in social media engagement and online reviews.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Application Question(s):
Education:
Work Location: In person
The Bhawanipur House c/o Prakash Group
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