Guest Relation Executive

2 - 7 years

2 - 4 Lacs

Posted:8 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Develop and implement strategies to consistently improve patient satisfaction and Net Promoter Score (NPS) across various departments (IPD, OP, ER, ICU).
  • Analyze feedback data and implement initiatives to address areas of improvement.
  • Establish and maintain efficient processes for collecting patient feedback forms in IPD, ER, and OPD.
  • Ensure a high collection rate to gather comprehensive insights into patient experiences.
  • Implement a robust system for logging and categorizing customer complaints.
  • Lead efforts to investigate complaints, drive resolutions, and track outcomes for continuous improvement.

Preferred candidate profile

2-5 Years of experience

Pleasant personality

Excellent communication skills

Result Orientation

Punctual & Responsible

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Paras Health logo
Paras Health

Healthcare

Ghaziabad

RecommendedJobs for You

bengaluru, karnataka, india