Guest Relation Executive

Job Description

We are seeking a charismatic and customer-focused Guest Relations Executive to enhance our guests’ experiences from arrival to departure. The ideal candidate will be responsible for greeting guests, managing reservations, addressing concerns, and ensuring a seamless café experience. Key Responsibilities: · Warmly welcome guests and assist with seating arrangements. · Manage reservations and ensure efficient table turnover. · Handle guest inquiries regarding menu, services, and special requests. · Address and resolve customer complaints professionally. · Coordinate with the kitchen and service staff to ensure timely service. · Maintain a guest database for personalized experiences. · Organize VIP and special event bookings . · Monitor customer satisfaction and suggest improvements. · Assist in social media engagement and online reviews. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Application Question(s): What are the languages are you proficient in? How many years of experience do you have? Education: Bachelor's (Preferred) Work Location: In person Speak with the employer +91 8016690254 Application Deadline: 25/06/2025 Expected Start Date: 01/07/2025