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Guest Relation Executive

0 years

0 Lacs

Kottayam, Kerala

Posted:1 day ago| Platform:

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Skills Required

Hospitality Customer service Front desk In-person Hotel experience

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities include: Welcoming guests upon arrival and assisting with check-in and check-out. Handling guest complaints and resolving issues professionally and efficiently. Providing information about hotel services, amenities, and local attractions. Coordinating with other departments to ensure smooth service delivery. Managing guest records and maintaining customer satisfaction data. Responding to feedback and online reviews to improve service quality. Overseeing VIP guests and ensuring personalized experiences. Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Night shift Work Location: In person Speak with the employer +91 9778011957

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Rhythm Kumarakom

4 Jobs

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