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Lancesoft
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Guest Reception Executive

Guest Reception Executive

4 - 8 years

|

0 - 3 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

guest relations hospitality guest relationship check in guest service visitor management guest handling check out guest management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skills:-

-

-Language proficiency - English, Hindi and Marathi

Key Roles

Greeting Guests: Welcome guests warmly, assist with check-in and check-out, and ensure a smooth arrival and departure process.
Managing Visitor Logs: Maintain accurate records of guest arrivals, room allocations, and contact information for security and service purposes.
Handling Inquiries and Requests: Respond to guest questions about services, amenities, and local area, and address special requests efficiently.
Coordinating with various Departments
Resolving Complaints: Address and resolve guest concerns promptly, escalating unresolved issues to senior management when required.
Maintaining Professional Appearance

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