Comfort Inn Alstonia

Company Description Comfort Inn Alstonia is a hospitality company located in Amritsar, Punjab, India, near the Passport Office in the District Shopping Centre of Ranjit Avenue. The establishment is committed to providing outstanding service and comfort to its guests, ensuring memorable experiences. With a reputation for excellence, Comfort Inn Alstonia prides itself on its welcoming atmosphere and customer-oriented services. The hotel is a trusted choice for both leisure and business travelers seeking quality accommodations in the heart of Amritsar. Role Description This full-time on-site role as a Hostess is based in Amritsar. The Hostess will welcome and assist guests, manage reservations, ensure accurate seating arrangements, and communicate effectively to enhance the guest experience. Responsibilities also include addressing customer inquiries, maintaining professionalism, and showcasing excellent customer service standards. Qualifications Strong interpersonal skills and ability to create a welcoming environment Proficiency in managing reservations and ensuring efficient seating coordination Effective communication skills and excellent phone etiquette Outstanding customer service abilities to address guest needs and queries Professional demeanor, attention to detail, and the ability to multitask Previous experience in hospitality or customer-facing roles is a plus Fluency in English and additional languages is an advantage