Growth - E - commerce & D2C

We are seeking a proactive and data-driven E-commerce & D2C Growth Manager to oversee daily marketplace operations, drive online sales, and scale our brand across major platforms. The ideal candidate will have a strong understanding of digital marketing, SEO, marketplace management, and emerging e-commerce trends, paired with a hands-on approach to execution.

Key Responsibilities

1. Daily Operations Management

• Ensure smooth day-to-day operations across all marketplaces including Amazon, Flipkart, Myntra, and the brands website.
  
• Supervise product listings—maintaining accuracy in titles, images, descriptions, keywords, categories, and pricing.
  
• Oversee order fulfillment processes: inventory management, coordination with warehouse teams, packaging quality, and timely dispatch.
  
• Manage financial compliance: invoices, reconciliation, marketplace payments, tax filings, and GST documentation.
  
• Monitor and resolve infringements, listing suppressions, catalog errors, and account health issues.
  
• Track key operational KPIs such as delivery SLAs, seller ratings, cancellation/return rates, and order defect rate.
  

2. Growth & Strategy

• Identify and evaluate new product opportunities, online-exclusive launches, and potential brand collaborations.
  
• Analyze platform insights, customer reviews, and competitor activities to guide product and pricing strategies.
  
• Optimize product visibility via SEO, keyword ranking, content enhancement, and promotional campaigns.
  
• Collaborate with marketing, design, and performance teams to execute campaigns that drive traffic, conversions, and repeat purchases.
  
• Plan and implement strategies to scale daily orders and push the brand from its current stage to the next level (1100 growth mindset).
  

3. Performance Monitoring & Reporting

• Analyze platform dashboards and analytics to track sales, revenue, performance metrics, and operational efficiency.
  
• Prepare detailed daily, weekly, and monthly reports on sales trends, stock movement, campaign performance, and growth KPIs.
  
• Identify performance gaps and drive process improvements to enhance operational efficiency, reduce costs, and improve overall customer experience.
  

Preferred Candidate Profile

1. Experience:

   2-5 years of experience in e-commerce operations, marketplace management, D2C growth, or digital marketing.

2. Platform Knowledge:

   Strong understanding of Amazon Seller Central, Flipkart Seller Hub, and other marketplace systems.

3. Skills:

   Excellent communication, problem-solving, and cross-functional collaboration abilities.

4. Digital Expertise:

   Understanding of digital marketing, SEO, paid campaigns, and evolving e-commerce trends.

5. Work Style:

   Strategic thinker with a hands-on approach and the ability to thrive in fast-paced environments.